Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaime Benner Diehl

Tacoma,Washington

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

PICKER/Transportation Operations Manager

Amazon BFI9
12.2021 - Current
  • Pulled orders quickly to maintain demanding productivity goals.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Pit Equipment (Tugger, OP, & Reach)
  • Point of Contact between Yard & other Departments/ Sites
  • Operated yard truck to move empty and loaded trailers safely throughout yard.(HOSTLER)
  • Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.

CSM/CASHIER/SALES

Walmart
08.2011 - 01.2021
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise.
  • Oversaw liquidity and cash management operations.

Soldier

Army
07.2008 - 02.2011
  • Secured and protected military property, assets and personnel.
  • Operated and maintained armored vehicles.

Humvee, M-Rap, Dou1/2

  • Implemented tactics, procedures, and techniques for defense systems.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Rapid response team
  • Convo maneuvers
  • Artillery
  • Security check point and vehicle inspections

Education

No Degree - Engineering (Pre-Engineering)

Lehigh Career And Technical Institute
Schnecksville, PA

High School Diploma -

Louis E Dieruff High School
Allentown, PA
06.2008

Skills

  • Commercial Driver's License
  • Hostler Driver
  • YMS/ DockMaster/ Trailer Pools
  • Stocking and Replenishing
  • Cash Register Operations
  • Customer Experience
  • Traffic Control
  • Heavy Machinery Operation
  • AutoCAD
  • Programming
  • Heavy Machinery Operation
  • AutoCAD
  • Programming
  • Heavy Machinery Operation
  • AutoCAD
  • Programming

Timeline

PICKER/Transportation Operations Manager

Amazon BFI9
12.2021 - Current

CSM/CASHIER/SALES

Walmart
08.2011 - 01.2021

Soldier

Army
07.2008 - 02.2011

No Degree - Engineering (Pre-Engineering)

Lehigh Career And Technical Institute

High School Diploma -

Louis E Dieruff High School
Jaime Benner Diehl