JAIME DAMIAN

• Responsible for 300 units a maintenance team of 3, ordering supplies, scheduling vendors, completing work and finishing make readies on time. We also complete all our repairs in-house, including leaks, stoppages, A/C maintenance, water heaters, and appliances.
• Supervised daily operations, ensuring compliance with company policies and safety regulations.
• Trained and mentored team members to enhance service quality and operational efficiency.
• Coordinated maintenance requests, leading to increased tenant satisfaction and retention rates.
• Monitored inventory levels, managing supplies to optimize costs without sacrificing service quality.
• Handled customer complaints and inquiries.
• Assisted with training and development of team members.
• Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.

• Responsible for 1,000 units, a maintenance staff of 8 also responsible for ordering supplies, paying bills, control of the budget, scheduling vendors, and closing out work orders, and also working hand in hand with our construction team's superintendent on scheduling new renovations. Was in charge of overseeing multiple properties and opening new bought properties.
• Directed operational strategy to enhance service delivery and customer satisfaction.
• Developed training programs for staff, fostering skill enhancement and team performance.
• Oversaw budget management, ensuring resource allocation aligned with operational priorities and goals.

• Responsible for 200 units and a maintenance staff of 3. I oversaw scheduling vacancies, ordering supplies, working with vendors, and closing out work orders.
• Supervised daily maintenance activities to ensure optimal equipment functionality and safety compliance.
• Developed and implemented preventative maintenance programs to minimize downtime and extend equipment lifespan.

Completed PM's on all mechanical rooms. took readings on chillers and steam boilers. Worked on work orders like plumbing, electrical, flooring, drywall, etc. Also assisted the lead and supervisor with major repairs, including drain lines and flooring installations.