Jaime Dunbabin
Oviedo,FL
Summary
*insert summary here*
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Front of House Head of Department
Bento Asian Kitchen & Sushi
Orlando, Florida
05.2020 - Current
- Create a weekly schedule for staff
- Lead a team of 20 employees
- Guide 6 shift leads in managing the front of house team
- Handle all customer concerns and complaints
- Submit work orders and make necessary phone calls for store needs
- Inventory management for all beverage and alcohol products
Expo / Back of House Shift Lead
Bento Asian Kitchen & Sushi
Orlando , Florida
07.2017 - 05.2020
- Acted as a liaison between front and back of house departments
- Worked to maintain high standards in food quality
- Prepared and garnished food efficiently in a fast-paced environment
- Delegated tasks to back of house employees and ensured that all jobs were completed properly
Food Service Worker / Student Lead
Knightro's
Orlando, Florida
02.2015 - 08.2017
- Made food according to standard recipes with requested changes for customer satisfaction
- Directed a team of up to 40 employees daily
- Served approximately 350 customers per day
- Controlled 4 time and temperature log books
- Created a weekly schedule for over 60 employees
Education
Bachelor of Science - Event Management
Rosen College of Hospitality Management
Orlando, FL 06.2017 - 08.2021
Skills
Employee training
Scheduling
Restaurant operations
Problem solving in a high-stress environment
Conflict resolution
Guest recovery
Certification
Servsafe Professional Food Manager
Timeline
Servsafe Professional Food Manager
10-2021
Front of House Head of Department
Bento Asian Kitchen & Sushi
05.2020 - Current
Expo / Back of House Shift Lead
Bento Asian Kitchen & Sushi
07.2017 - 05.2020
Bachelor of Science - Event Management
Rosen College of Hospitality Management
06.2017 - 08.2021
Food Service Worker / Student Lead
Knightro's
02.2015 - 08.2017