JAIME D. YRACHETA
Pure Tonic Dispensary
RENO,NV
2
Languages
23
years of professional experience
Advance Career by identifying new opportunities into challenging positions. Goal: Top Producer in all positions
Knowledgeable Budtender with robust background in providing customers with tailored product recommendations and maintaining organized inventory. Successfully advised clients on product selection, enhancing customer satisfaction and loyalty. Demonstrated excellent communication and customer service skills, along with thorough understanding of industry regulations and product knowledge.
Work History
Floor Attendant Budtender
2 Months- Assessed customer needs and guided product selections using dispensary knowledge and compliance standards.
- Verified customer identification and supported age-restricted sales procedures with accuracy.
- Restocked floor inventory and organized product displays to maintain sales readiness.
- Maintained clean, orderly sales floor by sanitizing surfaces and removing clutter.
Food Server Trainer
4 Years 10 Months- Delivered attentive table service, anticipating guest needs and maintaining smooth dining-room flow.
- Recorded accurate orders, verified modifications, and communicated special requests clearly to kitchen staff.
- Coordinated timely food and beverage delivery, ensuring consistent presentation and temperature standards.
- Processed payments through POS systems, balanced checks, and resolved billing questions professionally.
Customer Service Lead, Technical Support Lead, Product Trainer, New Hire trainer, DMX Programmer as well as high level Technical/ Product support and Liason between Engineering and customer facing teams.
3 Years 7 MonthsTeam Lead for Multiple lines of Business ( Uplight, Verizon Mobile Employment Verification)
1 Year 6 Months5 Months
- Nationwide targeted calls with high call rate and closing rate
1 Year 10 Months
- Inbound calls for Direct TV Service, along with all AT & T Services
1 Year
- Bar tender whose goal was to provide excellent customer service
3 Years 10 Months
- Bar tender/food server
Education
Associate of Science - General Science
Skills
Knowledge of IT hardware repair
Knowledge of Java
Custom PC Building
Linux
Office 365
IOS
Active Directory
TCP/IP
DNS
VPN
RingCentral VOIP
Salesforce
C# and Python experience
Customer Service
Solution Oriented
Technical Support - Solution based
Sales
Low Voltage lighting knowledge DMX
Programming
Patience and empathy
Customer education
Restocking inventory
Discussing cannabis
Cleanliness and hygiene
Sales proficiency
Counting money
Accomplishments
- HISTORY OF PERFORMANCE
- Product and New Hire Trainer for Elemental LED
- Bar Trainer
- Represent organization by being the face to the customer
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Floor Attendant Budtender
Pure Tonic Dispensary
09.2026 - CurrentRead More
Customer Service Lead, Technical Support Lead, Product Trainer, New Hire trainer, DMX Programmer as well as high level Technical/ Product support and Liason between Engineering and customer facing teams.
Elemental LED
11.2020 - 06.2024Read More
Team Lead for Multiple lines of Business ( Uplight, Verizon Mobile Employment Verification)
Blackhawk network
05.2019 - 11.2020Read More
GREAT CALL-RENO NV
09.2018 - 02.2019Read More
ALORICA
04.2016 - 02.2018Read More
ROMANZA
04.2014 - 04.2015Read More
P F CHANGS
12.2010 - 10.2014Read More
Food Server Trainer
HARRAH'S ANDREOTTIS
09.2003 - 07.2008Read More
Truckee Meadows Community College
Associate of Science from General Science
Read More