Jaime Granados Contreras
The Bronx,NY
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
1
1
year of professional experience
Work History
Team Member
Shake Shack
07.2025 - Current
- Collaborated with team members to maintain cleanliness and organization of dining areas.
- Operated kitchen equipment safely while preparing food items according to company standards.
- Assisted in training new staff on operational procedures and best practices.
- Adapted quickly to changing priorities during peak hours to ensure efficient service delivery.
- Worked different stations to provide optimal coverage and meet production goals.
Waiter/Server
Terrance On The Park
06.2024 - 07.2025
- Prepared dining areas before opening by setting up silverware, glassware, and tables.
- Provide satisfying customer service by promptly greeting guests and ensuring a positive dining experience.
- Taking accurate food and beverage orders from guests, demonstrating strong knowledge of menu items and specials.
- Effectively communicated with kitchen staff in timely preparation of orders and special requests.
- Managing multiple tables of 13+ people each while maintaining attention to detail and keeping accurate order.
- Resolved guest complaints or issues promptly and professionally in order to maintain a positive dining experience.
- Gain knowledge and have a good memory of where everything needed is in case of an issue, such as seats, clothes, special equipment, etc.
- Focus on my tables and always keeping them clean, folding table cloths. Constantly make sure no used dishes are on the table for a long time.
- Helping others when I have time and am up to date with my tables.
Education
Associate of Science - Psychology
Borough of Manhattan Community College of The City University of New York
New York, NY10-2026
High School Diploma - undefined
Flushing Highschool
Queens, NY06.2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Shake Shack
07.2025 - Current
Waiter/Server
Terrance On The Park
06.2024 - 07.2025
High School Diploma - undefined
Flushing Highschool
Associate of Science - Psychology
Borough of Manhattan Community College of The City University of New York