Jaime Hudecek
Beatrice,NE
Summary
Positive and solutions-focused, bringing deep understanding of customer service principles and team leadership. Possesses strong communication and problem-solving skills, coupled with solid grasp of workflow management. Committed to driving operational excellence and enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tower Inspector
Zephyr Towers
Beatrice, NE
11.2024 - Current
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Fostered positive relationships with businesses and regulatory bodies, facilitating smoother inspection processes.
Service Supervisor
Russ's Market
Beatrice, NE
04.2022 - 10.2024
- Handled customer complaints and inquiries.
- Assisted with training and development of team members.
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
- Established strong relationships with clients, ensuring their needs were met and promoting long-term loyalty.
- Implemented quality control measures to ensure consistent levels of excellence across all aspects of service delivery.
- Assisted in the recruitment process for new hires within the service department, contributing valuable input on candidate suitability based on experience requirements.
- Responded to customer requests for products, services, and company information.
- Monitored front areas so that questions could be promptly addressed.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
GED -
Lincoln Senior High
Sioux Falls, SDSkills
- Inspection reporting
- Safety awareness
- Clean driving record
- Equipment inspection
- Paperwork evaluations
- Equipment operation
- Complaint handling
- Management experience
- Employee engagement
- Project management
- Trained in tower rescue
- Inspection protocols
- Field inspections
- Analysis and testing
- Attention to detail
- Problem-solving
- Scheduling expertise
- Multitasking and organization
Certification
First Aid & CPR certified
Languages
English
Native or Bilingual
Timeline
Tower Inspector
Zephyr Towers
11.2024 - Current
Service Supervisor
Russ's Market
04.2022 - 10.2024
GED -
Lincoln Senior High