Jaime Lepe
Baldwin Park,USA
Summary
Computer Hardware Technician with proven track record in hardware installation, troubleshooting, and maintenance. Demonstrated ability to resolve complex technical issues efficiently, enhancing operational efficiency and client satisfaction. Strong expertise in operating system configuration and diverse hardware systems, complemented by several years of helpdesk experience. Effective communicator skilled in simplifying technical concepts for end-users.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Computer Hardware Technician
Bluum Inc.
Commerce, CA
06.2022 - 10.2024
- Auditing functionality and cosmetics of computers received.
- Determining viability of computers (refurbish vs salvage).
- Maintaining superior quality performance levels.
- Removing key components from computers (e.g., HDD, GPU, Memory, etc.).
- Entering data via PC and RF handheld devices, as needed.
- Re-imaging computers with custom and default images.
- Building custom PCs/Laptops to customer specifications.
- Performing tasks in a high speed and volume environment.
- Exceeding (or at minimum, meeting) daily production goals.
- Responsibilities
IT Technician
Ecology Recycling Services
Santa Fe Springs, CA
01.2022 - 04.2022
- Imaging of new workstations
- Computer Domain Setup
- Installation of workstations and configuration of Outlook and Microsoft 365
- Windows 10 migration from Windows 7 which included removal of legacy equipment & Installation of new workstations.
- Assist users to resolve network related issues.
PC Technician
Computer Rx
Hesperia, CA
05.2014 - 04.2020
- Computer troubleshooting and repair, duties also included software and hardware installation. Installation of systems and configuration of wireless routers and the removal of viruses and spyware are included in my daily duties.
PC Refresh Technician
The Boeing Company
El Segundo, CA
07.2013 - 05.2014
- General duties include the move, install and upgrade computing equipment and peripherals at the client’s various campuses. Ability to communicate effectively with end users; Knowledge of basic COTS (Commercial, off-the-shelf) office applications and ability to learn more specialized client applications that allow timely closure to assigned tasks. Tasks may include but are not limited to:
- Perform the Receiving function of computing related products, Refresh of end user devices, Installation of new devices, Disconnect, transport and reconnect devices
- Install purchased software, peripheral devices, etc. for end users.
PC Technician
Computer Rx
Hesperia, CA
03.2009 - 07.2013
- Computer troubleshooting and repair, duties also included software and hardware installation. Installation of systems and configuration of wireless routers and the removal of viruses and spyware are included in my daily duties.
Deployment Technician
Unisys
El Monte, CA
03.2008 - 03.2009
- Duties consisted of imaging the new systems removing old systems and installing new workstations, Configuring workstations and printers to network
Education
Certificate in Electronic Systems Technology - Electronic Systems Technology
Mt. San Antonio College
Walnut, CA06-2025
High school diploma -
East Los Angeles College
Los Angeles, CA12.2011
Computer Networking and repair
Computer Education Institute
Pomona, CA08.2000
Skills
- Technical support and troubleshooting
- Computer networking and maintenance
- Microsoft Office and Outlook
- Remote access solutions
- Organizational skills
- Customer service excellence
- Hand tools proficiency
- Mobile device management
- Low voltage systems expertise
- Electrical wiring and installation
- Computer hardware repair
- Electronic testing equipment
- Security systems knowledge
Certification
- CompTIA A+ CompTIA
- Certificate in Electronic Systems Technology
Timeline
Computer Hardware Technician
Bluum Inc.
06.2022 - 10.2024
IT Technician
Ecology Recycling Services
01.2022 - 04.2022
PC Technician
Computer Rx
05.2014 - 04.2020
PC Refresh Technician
The Boeing Company
07.2013 - 05.2014
PC Technician
Computer Rx
03.2009 - 07.2013
Deployment Technician
Unisys
03.2008 - 03.2009
Certificate in Electronic Systems Technology - Electronic Systems Technology
Mt. San Antonio College
High school diploma -
East Los Angeles College
Computer Networking and repair
Computer Education Institute
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