JAIME LIZARDO
El Paso,TX
Summary
Dedicated sales associate with a strong background in cash register operations and money handling, recognized for enhancing guest relations. Demonstrated ability to drive sales through effective merchandise stocking and customer engagement, resulting in consistent revenue growth. Proficient in dispute mediation and multitasking, with strong verbal communication and time management skills aimed at exceeding sales targets. Resourceful in administrative management, leveraging leadership and process improvement skills to boost team performance and operational efficiency.
Overview
25
25
years of professional experience
Work History
Event Staff Member
El Paso Live
El Paso, Texas
04.2024 - Current
- Guided patrons to exits or provided instructions in emergency situations.
- Assisted in the promotion of events through social media and other marketing channels.
- Refused admittance to unwelcome persons or persons without tickets or passes.
- Collaborated with security personnel to address any safety concerns or emergencies.
- Recorded details of attendance or sales activities.
- Searched for lost articles or for parents of lost children.
- Settled disputes or helped solve other customer concerns.
- Provided assistance with set up and tear down of stages, chairs, tables as needed.
- Maintained cleanliness and orderliness of event areas before, during, and after events.
- Greeted or assisted patrons entering or exiting facility.
- Answered questions about game rules and establishment policies.
- Responded quickly and efficiently to any requests from guests or speakers.
SALES ASSOCIATE
DD'S DISCOUNT
El Paso, Texas
04.2021 - Current
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Encouraged customers to make additional purchases and suggested relevant items
- Unloads and Stock new merchandise
- Maintained calm demeanor and professionally managed issues in accordance with company standards
- Trained and supervised associates on customer service excellence and strong company culture
- Evaluated performance of department staff and provided feedback and guidance to ensure maximum productivity
- Maintained knowledge of product ranges and services to improve customer experience
- Developed comprehensive reports outlining key metrics such as sales figures, expenses
- Followed loss prevention and risk management guidelines, resulting in enhanced safety and security
- Utilized computer and point of sale systems for maintaining inventory and managing profit and loss
- Resolved conflicts and disciplinary issues within the department
- Scan Items for clearance and put items in its appropriate place
- Helped and trained new associates to scan items
DEPARTMENT MANAGER
WALMART
El Paso, TX
03.2007 - 08.2020
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Delegated work to staff, setting priorities and goals.
- Conducted regular performance reviews to monitor progress of individual employees.
- Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Resolved customer complaints and issues promptly and professionally.
- Managed daily operations, ensuring efficient workflow and productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with all safety regulations in the workplace.
PRICING ASSOCIATE
MACY'S
El Paso, Texas
06.2006 - 12.2006
- Created detailed reports on pricing data for senior management review.
- Stamped price tags on merchandise, referring to official price lists.
- Read orders to verify attributes and quantities of merchandise.
CO-OP STUDENT
EL PASO INDEPENDENT SCHOOL DISTRICT
El Paso, Texas
06.2000 - 05.2001
- Learned typing, faxing, filing, and the basic fundamentals of office work
- Learned how to effectively utilize time management strategies while completing daily tasks efficiently
Education
High School Diploma -
IRVIN HIGH SCHOOL
El Paso, Texas06.2001
EL PASO COMMUNITY COLLEGE
El Paso, TexasSkills
- Dispute Mediation
- Cash Register Operation
- Money Handling
- Guest Relations
- Multitasking strengths
- Stocking and Replenishing
- Customer Service
- Verbal Communication
- Time Management
- Excellent People Skills
- Guest relations expertise
- Facilities preparation
- Guest relations
- Strong teamwork
References
- Perla Serrano, Supervisor, (915) 200-9488, none@none.com
- Raquel Carranza, Manager, (915) 216-2396, none@none.com
- Samantha Smith, Personal Friend, (915) 270-0492, scsmith107@yahoo.com
Languages
- English, Bilingual
- Spanish, Fluent
Languages
English
Professional
Spanish
Professional
Timeline
Event Staff Member
El Paso Live
04.2024 - Current
SALES ASSOCIATE
DD'S DISCOUNT
04.2021 - Current
DEPARTMENT MANAGER
WALMART
03.2007 - 08.2020
PRICING ASSOCIATE
MACY'S
06.2006 - 12.2006
CO-OP STUDENT
EL PASO INDEPENDENT SCHOOL DISTRICT
06.2000 - 05.2001
High School Diploma -
IRVIN HIGH SCHOOL
EL PASO COMMUNITY COLLEGE
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