Jaime Lugo
Chicago,IL
Summary
To bring my strong sense of dedication, motivation, responsibility, and to utilize my skill-set qualifications obtained through my education and work experience. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Helper C
ABLE Engineering Services
09.2019 - Current
- Handling light maintenance requests, cleaning of all common areas to include lobby, leasing office, building entrances/exits, hallways and amenity spaces, and back of the house loading dock, handling garbage and recycling of entire building, performing building rounds
- In November of 2019 promoted to Helper A performing work orders, unit turns, painting, HVAC, building rounds, working with on-site vendors and on-site team.
Delivery Driver
Fedex
07.2018 - Current
- Driver/Operator of Company Vehicle
- Provide courteous and efficient delivery and pick-up of packages to residential/business addresses
- Assigned a delivery route which can include up to 250 or more stops
- Can be called upon to take an unfamiliar route if needed
- Once the daily manifest is received, my goal is to load packages in an organized fashion to deliver packages in a timely and efficient manner
- Train delivery assistants who assist the driver and help run packages to their delivery address
- Team Lead-I was assigned to provide daily tips and safety reminders to other drivers before leaving on our routes.
Helper A
ABLE/ABM Engineering Services
01.2021 - 05.2023
- Performing service requests, unit turns, painting, HVAC, building rounds, working with on-site vendors and on-site team
- Cleaning of all common areas to include lobby, leasing office, building entrances/exits, hallways and amenity spaces, and back of the house loading dock, handling garbage and recycling of the entire building, performing building rounds.
Helper A
ABLE Engineering Services
10.2020 - 01.2021
- Performing service requests, unit turns, painting, HVAC, building rounds, working with on-site vendors and on-site team
- Cleaning of all common areas to include lobby, leasing office, building entrances/exits, hallways and amenity spaces, and back of the house loading dock, handling garbage and recycling of the entire building, performing building rounds.
Transportation/Driver
Peapod
10.2016 - 07.2018
- Deliver products to residential homes, apartment communities, condos and businesses throughout Chicago and Indiana
- Delivery route to include 15-20 stops in a shift
- Provide our peapod customers with exemplary customer service during each interaction upon delivery.
Auditor/Debt Collector
Arms Professional Services
06.2014 - 09.2016
- Perform credit analysis on delinquent account owners/debtors and establish repayment terms/options to cease pending legal judgments
- Communicate directly with Clients to propose acceptable modifications in their pre-existing settlement requests to then re-negotiate with the debtors
- Draft and send release letters to account owners/debtors once repayment terms have been satisfied and coordinate with office attorneys for legal action when debtors do not fulfill their contractual obligations.
Bus Driver
Chicago Transit Authority
03.2013 - 05.2014
- Operated a bus over an established route adhering to predetermined schedule in a safe, efficient and courteous manner to allow passengers to board, travel and alight at scheduled stops
- Drives bus and announces stops along routes
- Inspects passes; ascertains appropriate fares
- Troubleshoot problems, evaluate situations, and contacts Control Center regarding all critical situations
Personal Banker
Fifth-Third Bank
07.2007 - 03.2013
- Oversaw all financial operations for personal accounts
- Processed all new accounts and assisted customers in selecting account and banking investment options
- Expanded Membership Banking Program and generated over 200 off-site new household relationships.
Education
Illinois Benedictine College
Lisle, ILLoyola University
Chicago, ILSkills
- Safety Procedures
- Equipment Maintenance
- Excellent Communication
- Following Directions
- Attention to Detail
- Work Site Preparation
- Customer Service
- Teamwork and Collaboration
- Quality Assurance
- Preventive Maintenance
- Spanish Fluency
- Workplace Safety
Skills Abilities
CDL License, Airbrake, Passenger and General Knowledge, True, Most business accounts sold in 2007 with Fifth Third Bank, Top Banker Award in 2009 with Fifth Third Bank, Highest Cross-Selling Ratio, Northern Chicago Region 2001 with Fifth Third Bank, Fluent in Spanish
References
REFERENCES AVAILABLE UPON REQUEST
Languages
Spanish
Native or Bilingual
Timeline
Helper A
ABLE/ABM Engineering Services
01.2021 - 05.2023
Helper A
ABLE Engineering Services
10.2020 - 01.2021
Helper C
ABLE Engineering Services
09.2019 - Current
Delivery Driver
Fedex
07.2018 - Current
Transportation/Driver
Peapod
10.2016 - 07.2018
Auditor/Debt Collector
Arms Professional Services
06.2014 - 09.2016
Bus Driver
Chicago Transit Authority
03.2013 - 05.2014
Personal Banker
Fifth-Third Bank
07.2007 - 03.2013
Illinois Benedictine College
Loyola University
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