Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Refrences
References
Timeline
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JAIME LUNA

Austin,TX

Summary

My name is Jaime i am a hardworking employee with years around 6 years of customer service experience, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience, treating everyone i contact with respect, and keeping professionalism at all times. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Loss Prevention Officer

JW Marriott Hotel
Austin, TX
01.2023 - Current

In my time with the JW Marriott my position as a loss prevention officer has tested my knowledge of security and also hospitality in my time here working for the loss prevention team I have trained new Loss prevention officers, escorted VIP's through the hotel during times of needed extra security, dealt with vagrant calls, helped guest in times of need, Assisted other departments in troubled situations, keep professionalism, and calmness no matter the situation.

Assisted police officers as required during investigations, Maintained accurate records of all security-related incidents, Monitored CCTV footage to identify suspicious activity and potential security threats. Prepared security reports to document and log theft, accidents and safety violations.

  • Qualifications: TABC certified

Security Officer

TRI-Shield Security and Investigations
Austin, TX
08.2022 - 01.2023
  • In my time with Tri-Shield security I worked as a flex security officer I have done security work for several locations in the Austin area. Many properties containing residential, business, and construction sites. My time with Trishield sharpened my security knowledge and helped with my performance in knowing how to handle civilians when conducting Patrols and keeping sites safe. I have Assisted with crowd control during large events held at residential sites
  • Qualifications: Texas DPS level 2 unarmed security license

Cashier

Whole Foods Market Inc
Austin, TX
02.2022 - 08.2022
  • IN MY TIME AT WHOLE FOODS I WORKED AS A CASHIER, BAG GROCERIES, CART COLLECTOR
  • ONLINE SHOPPER, STOCKED SHELVES, AND ASSISTED GUEST AS MUCH AS POSSIBLE
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Verified that customers were of legal age to purchase alcohol products.

Quartermaster Chemical Equipment Repairer

UNITED STATES ARMY
Fort Carson, CO
08.2018 - 11.2021
  • My time in the United States Army I have been responsible for maintaining equipment from decontamination systems to maintaining wheeled diesel vehicles, and maintaining the organization of hazardous waste and petroleum, oil, and Lubricants. As a result I have exceled in my job providing helpful support to My organization in putting more than 1,000 hours of mechanic work in the Two and a half years of being with The United States Army. my time in the military taught me many things from Performing regular preventive maintenance checks on assigned vehicles, including oil changes and tire rotation. Provided security during convoy operations by monitoring roadways for suspicious activity or threats, Maintained and operated military vehicles in order to transport personnel, equipment, and supplies, and ensured compliance with safety regulations while performing duties such as operating a motor vehicle or handling hazardous materials.

Front Line Crew Member

Taco Cabana
Austin, TX
08.2016 - 04.2018
  • My time at taco cabana I worked as a line cook, and a cashier while working with this company I grew the experience in costumer service and how to deal with stress situations. While with the company I gained the experience of the importance of team work and to resolve problems in the work place among co-workers. i learned to track inventory levels of supplies and restocked as necessary.

Education

HIGH SCHOOL DIPLOMA -

AKINS HIGH SCHOOL
06.2018

Skills

  • I am good with dealing with stressful situations
  • I am great with finding solutions to problems
  • I am good with learning new skills involving my
  • Occupation
  • I am really motivated in completing a task
  • When given
  • Crowd control
  • Conflict de-escalation
  • Healthy and fit
  • Surveillance techniques
  • Report Writing
  • Active Listening

Affiliations

  • Long walks
  • weighted workouts

Accomplishments

  • Army Certificate of Achievement

given for exceptional work in my field of work.

Certification

Texas Alcohol and Beverage Commission Certificate (TABC Certificate)

Languages

English
Professional

Refrences

  • Loss Prevention Supervisor

Darian Hughes 

Phone# (737) 349-6630

 

References

References available upon request.

Timeline

Loss Prevention Officer

JW Marriott Hotel
01.2023 - Current

Security Officer

TRI-Shield Security and Investigations
08.2022 - 01.2023

Cashier

Whole Foods Market Inc
02.2022 - 08.2022

Quartermaster Chemical Equipment Repairer

UNITED STATES ARMY
08.2018 - 11.2021

Front Line Crew Member

Taco Cabana
08.2016 - 04.2018

HIGH SCHOOL DIPLOMA -

AKINS HIGH SCHOOL
JAIME LUNA