JAIME MORQUECHO

- Assisted customers with inquiries, providing accurate product information and recommendations.

- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.

-Collaborated with team members to maintain a clean, organized store environment for optimal shopping experiences.

- Built strong relationships with customers and colleagues by providing friendly and personable service.

- Provide administrative support to daily office operations, ensuring accuracy and efficiency across tasks

- Manage phone and email communications with professionalism and discretion

- Maintain inventory records, including tracking, reconciliation, and routine inventory counts

- Prepare and organize documents, reports, and internal records

- Assist with scheduling, coordination, and general office organization

- Support event planning efforts, including coordination, scheduling, and on-site assistance

- Delivered high-quality customer service in a fast-paced casino environment

- Prepared and served 50+ cocktails while maintaining accuracy and consistency

- Processed cash and card transactions using POS systems, ensuring balanced tills at shift end

- Demonstrated extensive menu knowledge to make personalized guest recommendations

- Assisted in training new staff on service standards, menu knowledge, and workplace procedures

- Maintained compliance with health, safety, and alcohol service regulations