Jaime O'Connor-Diaz
Portland,OR
Summary
Dependable college student with track record of success in the retail sales field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Driver
Enterprise Holdings
Portland
03.2023 - 09.2023
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Retail Store Manager
Metro by T-Mobile
Oregon City
11.2018 - 03.2023
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Created monthly reports for senior management summarizing operational performance metrics.
Cashier
Jack in the Box
06.2016 - 01.2017
- Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
- Processed customer payments quickly and returned exact change and receipts.
- Completed opening, closing and shift change tasks by following company guidelines.
- Assisted in preparing food items such as sandwiches or salads when necessary.
Education
Associate of Science - Computer And Information Sciences
Portland Community College
Portland, ORSkills
- Operations Management
- Performance Management
- Sales Management
- Lead Generation
- POS Systems
- Cash Handling
- Data Recovery
- Troubleshooting and Diagnosis
Timeline
Driver
Enterprise Holdings
03.2023 - 09.2023
Retail Store Manager
Metro by T-Mobile
11.2018 - 03.2023
Cashier
Jack in the Box
06.2016 - 01.2017
Associate of Science - Computer And Information Sciences
Portland Community College