Jaime Rivera Pardo
Cibolo,TX
Overview
14
14
years of professional experience
Work History
Personnel Security Assistant
Department of Veteran Affairs
San Antonio, TX
07.2023 - Current
- Perform work related to the collection, organization and/or tracking of information in support of the Personnel Security Program. Processing of initiating, reviewing, and approving background cases for release to the Office of Personnel Management (OPM) in compliance with policies relating to completion of suitability investigations for Federal employees and others requiring background investigations for non-sensitive and public trust positions.
- Assist the Personnel Security Specialist in collecting appropriate background information, tracking and reviewing data, completion of reports, maintaining databases and processing follow-up actions on various security related matters and assisting with suitability adjudications.
- Fore pre-employment processes, serve as the initial point of contact for new appointees.
- Perform administrative tasks associated with the authorization and issuance of the PIV card, a standardized identification badge.
- Accomplish special projects in relation to the PIV Program
- Salary: $50,694 USD Per Year
- Hours per week: 40
- Series: 0086 Security Clerical and Assistance
- Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.).
- Grade: 7 Step: 2
- Supervisor: Samantha Messenger
Security Assistant
Department Of Veterans Affairs
San Antonio, TX
03.2022 - Current
- Performs alarm and access monitoring, tracing access patterns, programming, assigning or removing user permissions, updating databases, remotely opening and securing doors during routine and emergency operations and generating a variety of reports as needed. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate. Responsible for responding to alarm systems monitoring fire, access, intrusion, duress/panic, medical emergencies, psychiatric emergencies, medical assist teams, etc.; and emergency digital paging system. Monitors emergency weather alerts and transmits warnings system wide when appropriate. Maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities and prepares completed reports. Performs and documents emergency callbacks when necessary. Tracks critical information and reports findings to the supervisor. Implements policies, procedures, and methods for identifying and protecting information, personnel, property, facilities, operations, or material. Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment. Issues and retrieves government issued keys and/or identification cards. Reviews requests for and issues passes and identification documents. Maintains accurate key inventory and accountability database. Maintains accountability of Police Officer badges issued and all associated logs. Performs administrative (non-criminal) investigations of lost keys, passes, and PIV cards for rapid assessment and documentation of any compromised access to VA property and termination of off access permissions. The position monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services. Determines the nature and location of the emergency; prioritizes events and commits police resources appropriately; determines what notifications are necessary based upon event type, makes such notifications and coordinates follow-up communications. Receives and process emergency calls, maintains contact with law enforcement units on assignment, maintains status and location of Police Officers and coordinates communication between agencies as needed. Answers non-emergency calls for assistance. Monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits. Receives and compiles information from various sources related to police and emergency incidents, taking appropriate actions regarding intrusion, duress, and hold-up alarms. Directs response and/or modifies responsible personnel depending on the type of incident or request. Coordinates with various federal, state and local law enforcement officials for coordination of emergency situations. Responsible for the orderly flow of communications between the police dispatch center, agency leadership and the work force. Operates a variety of communications and security equipment, such as computers, multi-frequency radios, multi-line telephone system, and other related peripherals. Performs system checks on a variety of equipment used in the dispatch center. Troubleshoots systems when problems arise and resolves issues whenever possible. Conducts equipment inventories and completes records and other logs. Performs monthly alarm checks, submits reports documenting the operational status of each circuit tested. Initiates work orders for malfunctioning circuits and equipment. Enters, updates and retrieves information from a variety of computer systems and sensitive databases. Uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations. Queries for items such as criminal histories, arrest warrants, drivers record, vehicle registration, stolen property, firearms, etc. Enters or updates regional and national records and/or messages to support recovery of stolen property or missing/endangered persons. Gathers and relays applicable information to law enforcement personnel in the field status.
- Performs duties related to security clearances, position sensitivity and classified access programs. Plans, organizes, coordinates and controls procedures for initiation, review, tracking and recording of personnel security investigations; verifies adjudication of security clearances; elevates derogatory information discovered at the local level concerning personnel who are in sensitive positions or who have been granted access to classified national defense information to the Chief of Police and /or Deputy Chief of Police, Security and Law Enforcement; recommends and initiates suspension of local access to classified national information where derogatory reports are substantiated, obtains, safeguards and transfers documents and records between government agencies reflecting personnel security status of subject individuals, assists Human Resources and customer with designation of civilian positions sensitivity levels; briefs and debriefs personnel concerning individual responsibilities and prohibitions arising from authorized access to classified information. Responsible for assisting with the fitness and suitability submissions of applicants, contractors, volunteers and employees for initial and continuing employment retention, and/or tracking the eligibility of employees or other persons for access to restricted/classified information, material, or work sites. Executes established policies and procedures required for the personnel security program; Interviews applicants, fingerprints, conducts local background checks on interim clearances, and requests further background checks or investigations from the appropriate organizations using correct administrative procedures. Implements and executes policies and procedures in accordance with the OPM regulations where assigned personnel are required to possess a security clearance and to meet position sensitivity criteria. Assists in preparing applications in accordance with instructions ensuring all background information is submitted. Verifies security clearances and favorably adjudicated investigations for Human Resources Offices on newly hired applicants and employees transferring from other federal agencies. Conducts security in/out processing. Ensures that classified information is safeguarded. Tracking eligibility for access to classified or sensitive information and verifying personnel security clearances/accesses in the presence of minor derogatory information. Coordinates procedures for marking, reproduction, dissemination, safeguarding, accountability, and destruction of classified information and materials.
- Personnel Security This functional area includes those security specialists primarily concerned with formulation and application of security policy, procedures, systems, and programs involving the loyalty and reliability of people. Personnel security specialists determine the suitability and security eligibility of individuals for entry and retention in sensitive and no sensitive positions. They make security clearance determinations for employees or other persons for access to sensitive information, resources, material, or work sites. The duties include developing and implementing policies and procedures for the personnel security program within the agency or organization, U.S. Office of Personnel Management 6 Security Administration Series, GS-0080 TS-82 December 1987 reviewing requests for security clearances and special accesses, interviewing nominees or applicants, affording rights to due process through hearings when necessary, applying agency or organizational regulations regarding the type of personal security check required (i.e., national agency check, special background investigation, etc.) and requesting an investigation from the appropriate organization. In carrying out personnel security work, the specialist performs such tasks as evaluating the sensitivity determination for each position, as described by management based on need-to-know principles; determining national security or agency information access requirements; negotiating with organization officials to keep at a minimum the number of positions for which access to national security information is required; developing and implementing procedures and criteria for determining the sensitivity of positions; and determining whether special investigative requirements apply. Personnel security specialists review, evaluate, and adjudicate reports of investigations, personnel files, and other records to determine whether to grant, deny, revoke, suspend, or restrict security clearances consistent with national security and/or suitability issues. They determine the adequacy and completeness of the investigation and of other means by which data were collected; evaluate the authenticity, veracity, and pertinence of the data to the case at hand; and request additional investigations or develop other information if needed. Security specialists recommend or decide whether security clearances should be granted, suspended, revoked, or denied. Prior to a final adverse employability or security clearance determination, security specialists provide individuals with a comprehensive, written statement of the reasons why employment cannot be offered, security clearances cannot be granted, or adverse action is being taken and consider any response furnished by individuals. In the event eligibility for employment in a sensitive position or a security clearance must be questioned or cannot be granted, security specialists may negotiate with agency, organizations, or industry management on a variety of means for reducing risks of compromise. These may include such factors as the possibility of changes in duties, position location, need to know, need for access to restricted areas, changes in restricted areas, installation of security safeguards, or other approaches to limit access to individuals and, thus, reduce the risk of compromise. Personnel security specialists provide authoritative information and assistance to organization officials by: advising on personnel security policies and related matters and on the impact of personnel security requirements on organizational missions; formulating and recommending personnel security investigative requirements; advising on procedures for adverse security determinations and employee rights; representing the organization in personnel security matters; developing guidelines, procedures, and other materials for use by operating officials; administering programs for continuous security evaluation of personnel; assisting in arranging and conducting hearings or appeals; and administering security awareness programs. Specialists also advise management on matters about reinvestigation requirements, personnel assurance programs (i.e., ongoing checks on employee reliability), and related matters concerning the maintenance of current clearances and monitoring the reliability of the work force. Some specialists interview applicants to resolve questions concerning derogatory information developed during the investigation. Personnel security specialists may testify at formal hearings U.S. Office of Personnel Management 7 Security Administration Series, GS-0080 TS-82 December 1987 regarding the clearance processes, criteria, and justification for adverse decisions, or represent their office in inter- or intra-agency meetings concerning personnel security matters. Some personnel security specialists apply policies and procedures for special access programs and administer military and civilian personnel programs for acceptance, retention, appointment, or elimination from employment or military service. They also advise subject-matter managers concerning policies involving special access security requirements for certain sensitive positions, military specialties, or other assignments.
- Hours per week: 40
- Series: 0083 Police
- Grade: GS-5 step 2
- Supervisor: LT. Murray (210-617-5168)
- Okay to contact this Supervisor: Yes
Warehouse Manager
Meridian Brick
Schertz, TX
01.2020 - 02.2022
- Warehouse Management Ensure the warehouse operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse employees and establishing, monitoring, and managing operation goals Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping Train and manage a warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals Oversee daily operations, while controlling and managing inventory and logistics Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations Daily and Monthly Responsibilities Supervise daily activities of the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service Schedule and oversee warehouse team to meet the demands of the fulfillment center, and manage the flow and quality of work to maximize efficiency and minimize overtime Inspect equipment, tools, and machinery regularly, and oversee general maintenance as needed Meet regularly with warehouse leads to review, analyze, and develop actionable plans for productivity and loss prevention Oversee and manage logistics utilized to transport products to customers and internal facilities, communicating with drivers and air partners to ensure efficient delivery of packages Data entry Enter Purchase Orders for material for all commercial jobs Enter Purchase orders for all non-stock items for the Schertz, TX sales group Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.) Working knowledge of office equipment and computer hardware and peripheral devices Basic understanding of databases Good command of English both oral and written and customer service skills Great attention to detail Inside sales Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Understand customer needs and requirements Route qualified opportunities to the appropriate sales executives for further development and closure Close sales and achieve quarterly quotas Research accounts, identify key players and generate interest Maintain and expand your database of prospects within my assigned territory Team with channel partners to build pipeline and close deals
- Hours per week: 50
- Supervisor: Robert (830-310-3629)
- Okay to contact this Supervisor: Yes
Service Technician
Terminix Inc.
San Antonio, TX
05.2017 - 01.2020
- Determining the kind of treatment required to eliminate a particular type of pest. Advising customers on the kind of treatment required to eliminate identified pests. Inspecting customers’ premises to identify pest problems. Filling out all necessary paperwork upon completion of each job. Communicating with office staff in order to schedule services with customers. Applying suitable pesticides to infested areas by following the label instructions and complying with safety procedures. Responding to customers’ requests for various pest control services. Identifying opportunities to sell additional company services and products. Adjusting chemical mixtures according to the size of the infested areas.
- Hours per week: 50
- Supervisor: David Kashbom (210-538-7530)
- Okay to contact this Supervisor: Yes
Commodity Grader
USDA AMS
Kirby, TX
11.2015 - 05.2017
- Acts as officially designated contact and maintains relations with plant management and employees explaining decisions, obtaining corrections in sanitation, processing or storage conditions; explaining grading activities; and coordinating the grading/inspection activities with plan activities.
- May examine product to determine conformance with approved contract specifications such as grade, weight, packaging and packing, and quantity for various types of contracts. Prepares and issues certificates as required.
- Monitors the plant and processing operations to assure that the plant remains in compliance with regulations with respect to operating procedures and, in shell egg plants, to assure that facilities and equipment are maintained in sanitary condition.
- Prepares and maintains a variety of reports and records related to work such as plant production data, grading results, certificates issued, and administrative information.
- Trains and authorizes selected plant personnel to grade according to U.S. standards and monitors their grading/inspection work.
- Assures proper cleaning of eggs, proper carton and/or packaging of shell eggs and is responsible for the final grade determination in accordance with the official standards and regulations.
- (This is a federal job)
- Hours per week: 55
- Series: 1980 Agricultural Commodity Grading
- Pay Plan: GS - General Schedule (Ch. 51, 5 U.S.C.).
- Grade: 5
Security Assistant (Dispatcher)
Universal City Police Department
Universal City, TX
06.2012 - 11.2015
- Provided emergency communication reception and dispatching services.
- Determined the nature of the emergency in accordance with established guidelines.
- Determined the response agency and services to be rendered based upon the emergency call received and dispatches the correct emergency forces based upon the information received and fire communication center checklists.
- Maintained constant liaison with the scene of the emergency to include; fire officials, fire stations, police, medical, and any other unit control centers involved with the emergency until official termination of the incident.
- Performed crisis intervention with distraught emergency callers during high-risk situations until emergency units arrive on scene, in accordance with guidelines established locally.
- Monitors various emergency radios including police, medical, and mutual aid frequencies and provides information to the senior fire official.
- Transferred callers to the proper agency as required and dispatches a variety of emergency responders, including police, fire, ambulance, rescue, or hazardous materials units.
- Salary: $16.50 USD Per Hour
- Hours per week: 40
- Supervisor: Wendy Elder (210-658-5355)
- Okay to contact this Supervisor: Yes
Education
Certificate - VISN 17 Lean Six Sigma (LSS) White Belt (WB)
U.S. Department of Veterans Affairs
San Antonio, TX01-2023
Culinary Arts
The Art Institute of San Antonio
San Antonio, TX, United StatesSome College (No Degree) - Human Resources
University Of Phoenix
San Antonio, TX, United StatesSkills
- Emergency response planning
- Physical security measures
- Policy enforcement
- Data privacy compliance
- Information security awareness
- Regulatory compliance monitoring
- Personnel security policies
- Identity verification
- Sensitive information handling
- Research proficiency
- Teamwork and collaboration
- Customer service
Language Skills
Spanish Advanced
Spoken Advanced
Written Advanced
Read Advanced
Timeline
Personnel Security Assistant
Department of Veteran Affairs
07.2023 - Current
Security Assistant
Department Of Veterans Affairs
03.2022 - Current
Warehouse Manager
Meridian Brick
01.2020 - 02.2022
Service Technician
Terminix Inc.
05.2017 - 01.2020
Commodity Grader
USDA AMS
11.2015 - 05.2017
Security Assistant (Dispatcher)
Universal City Police Department
06.2012 - 11.2015
Certificate - VISN 17 Lean Six Sigma (LSS) White Belt (WB)
U.S. Department of Veterans Affairs
Culinary Arts
The Art Institute of San Antonio
Some College (No Degree) - Human Resources
University Of Phoenix