Jaime Rodriguez
Morrisville,PA
Summary
Service Manager with a proven track record at Arway Linen and Uniform, enhancing operational efficiency and customer satisfaction. Skilled in team leadership and problem-solving, I implemented quality control measures and streamlined logistics, achieving significant improvements in turnaround times and service delivery. Committed to excellence in customer service management.
Overview
15
15
years of professional experience
Work History
Service Manager
Arway Linen and Uniform
10.2025 - 04.2026
- Streamlined linen processing workflows to enhance efficiency and reduce turnaround times.
- Trained staff on best practices for inventory management and equipment operation.
- Implemented quality control measures, ensuring product consistency and customer satisfaction.
- Coordinated logistics for uniform distribution, optimizing delivery schedules and routes.
Driver
Arway Linen and Uniform
05.2014 - 10.2025
- Operated delivery vehicles efficiently, ensuring timely transport of linen and uniforms.
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Loaded and unloaded deliveries, optimizing space and organization within the vehicle.
- Communicated effectively with team members to coordinate delivery schedules and routes.
Shipping Manager
Weidmann Diagnostic Solutions
05.2011 - 05.2014
- Oversaw daily shipping operations to ensure timely and accurate order fulfillment.
- Developed streamlined processes for packaging and labeling to enhance efficiency.
- Managed inventory levels, coordinating with suppliers to maintain optimal stock.
- Used UPS World Ship and FedEx
Education
No Degree - General Studies
Community College of Philadelphia
Philadelphia, PAHigh School Diploma -
Northeast Catholic
Philadelphia, PA06.2009
Skills
Customer service management
Problem-solving
Multitasking and organization
Team leadership
Customer service management
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Trustworthy and honest
- Employee relations
Timeline
Service Manager
Arway Linen and Uniform
10.2025 - 04.2026
Driver
Arway Linen and Uniform
05.2014 - 10.2025
Shipping Manager
Weidmann Diagnostic Solutions
05.2011 - 05.2014
No Degree - General Studies
Community College of Philadelphia
High School Diploma -
Northeast Catholic