Jaime Santos
Site Reliability Engineer
New York,New York
Summary
Professional with strong background in systems engineering and software development, prepared for role in ensuring high availability and reliability of applications. Demonstrates expertise in automation, monitoring, and performance optimization. Strong focus on team collaboration and achieving results, adaptable to changing needs on both on-prem and cloud solutions. Skilled in scripting, cloud services, and incident management, valued for reliability and problem-solving abilities.
Overview
8
8
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Senior Site Reliability Engineer @ Meta
Crystal Equation
New York, New York
01.2021 - Current
- Evaluated new technologies and tools to enhance overall system performance, stability, and security.
- Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
- Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
- Ensured compliance with relevant industry regulations regarding data privacy standards by actively participating in audits assessments.
- Designed load testing scenarios to validate application scalability under various traffic patterns and conditions.
- Optimized database performance, analyzing and restructuring data storage solutions.
- Improved deployment efficiency, automating processes using CI/CD pipelines.
- Reduced system downtime, troubleshooting critical issues and applying timely fixes.
- Increased system scalability with deployment of cloud-based infrastructures tailored to project needs.
- Top 1% of Project completion in our org and Top 5% online of code (Pre and Post Artificial Intelligence)
Sr. Automation System Engineer
IPsoft
New York, New York
01.2018 - 04.2021
- Managed documentation efforts related to the design, installation, and operation of automated systems, ensuring accurate records were maintained for future reference.
- Participated in root cause analysis efforts to resolve complex issues related to automated equipment performance.
- Maintained, debugged and optimized automation programs.
- Mentored junior analysts on Python programming best practices, enhancing team skills and overall productivity levels.
- Collaborated with cross-functional teams to define key metrics and KPIs, driving business insights through data analysis.
- Streamlined the data ingestion process by designing and implementing a robust API integration framework in Python, reducing manual workload significantly.
- Complete 100+ Automations for the org in 5 years with an 80% retention.
Education
Bachelor of Science - Computer Engineering Technology/Technician
New York City College of Technology
New York, NY 05.2001 -
Associate of Science - Electromechanical Technology/Electromechanical Engineering Technology
New York City College of Technology
Brooklyn, NY01.2015
Skills
* System monitoring
* Software development
* Database administration
* Network troubleshooting
* Containerization technologies
* Storage systems
* Load balancing
* Disaster recovery
* Application scaling
* CD / CI
* Chef
* Python
* PHP
* Terraform
* AWS
Websites
Accomplishments
- Collaborated with team of 20 in the development of Cloud Migration Project.
- Achieved Standardization of Virtual Machines backup by completing a Rubrik Backup Automation enforcer with accuracy and efficiency.
- Documented and resolved Load balancing chunking issue which led to restore on a multi-datacenter application up-keep .
- Supervised team of 3 staff members.
Certification
- [PCEP-30-01] PCEP – Certified Entry-Level Python Programmer
- Python Developer
Timeline
Senior Site Reliability Engineer @ Meta
Crystal Equation
01.2021 - Current
Sr. Automation System Engineer
IPsoft
01.2018 - 04.2021
Bachelor of Science - Computer Engineering Technology/Technician
New York City College of Technology
05.2001 -
Associate of Science - Electromechanical Technology/Electromechanical Engineering Technology
New York City College of Technology