Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaime Tapia Medrano

San Jose,CA

Summary

Knowledgeable and quick learner in the restaurant industry with over 10 years of experience. Diligent about survin all facets of outstanding customer service. Focused on delivering high quality work performance.

Overview

10
10
years of professional experience

Work History

Cashier and Cook

McDonald's
San Jose, CA
05.2014 - 02.2020
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support
  • Used cash registers and POS systems to request and record customer orders and compute bills
  • Reviewed and resolved differences between accounting information and cash drawer
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reviewed weekly sales circulars and monitored price changes
  • Restocked, arranged and organized merchandise in front lanes to drive product sales

Cashier

Burger king
Sunnyvale, CA
05.2014 - 08.2018
  • Counted cash in register drawer at beginning and end of shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained organized and clean customer areas by completing daily recovery checklists.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Served needs of more than 3 customers in busy lunch hour environment.
  • Worked with shift s to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Answered questions about store policies and concerns to support positive customer experiences.

Education

Associate of Arts -

Serve Safe Sertification
07.2019

None - None

Carlmont High School
Belmont, CA
05.2004

Skills

  • Clean and maintain proper sanitation of machines, dishes, and utensils use in kitchen service
  • Ensure utensils, condiments, and other non food items are stocked
  • Follow detailed instructions when setting up serving areas
  • Ensure areas remain clean and presentable
  • Prepare kitchen and dining area for food service
  • Refunds and exchanges
  • Food preparation
  • Cash register operations
  • Payment collection
  • Cash drawer management
  • Credit card processing

Timeline

Cashier and Cook

McDonald's
05.2014 - 02.2020

Cashier

Burger king
05.2014 - 08.2018

Associate of Arts -

Serve Safe Sertification

None - None

Carlmont High School

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Jaime Tapia Medrano