Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaime Taylor

Death Valley,USA

Summary

Accomplished in enhancing customer experiences and achieving service excellence, I leveraged my adaptability and customer relationship management skills in a variety of fields to exceed expectations. Recognized for reliability and fostering positive relationships, my background spans diverse roles, including impactful support in special education, demonstrating both hard and soft skills critical to dynamic environments.

Overview

29
29
years of professional experience

Work History

Customer Service Cashier

Horizon Market
Pahrump, NV
06.2022 - 07.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers
  • Enabled customers to feel welcomed, important, and appreciated
  • Met customer service goals and exceeded customer expectations by always having a positive attitude
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed
  • Managed cash drawer and financial transactions to maintain accurate store accounts
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Managed time efficiently in order to complete all tasks within deadlines

"Pal"

Papa Pals
Pahrump, NV
04.2019 - 06.2023
  • Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing
  • Enhanced elderly clients' quality of life by providing compassionate, attentive care and companionship
  • Provided transportation for medical appointments, social outings, and errands as needed, enhancing overall mobility and engagement in community activities
  • Assisted with daily living activities, running errands, and household chores

In-Home Health Care Aide

Ivania Palma
Sacramento, CA
04.2017 - 09.2019
  • Enhanced patient comfort by providing compassionate and attentive care in their homes
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
  • Assisted patients with daily living activities, promoting independence and dignity
  • Performed light housekeeping duties to maintain a clean, safe, and comfortable environment for the patient's wellbeing
  • Developed strong rapport with patients and families, fostering trusting relationships for optimal care

Special Education Instructional Assistant

San Juan Unified School District
Sacramento, CA
08.2007 - 03.2014
  • Provided one-on-one assistance in academic subjects such as reading, writing, math, and social studies to help students achieve their full potential
  • Participated actively in professional development opportunities focused on best practices in special education instruction and support services
  • Improved student engagement by incorporating interactive activities and multimedia resources in lessons
  • Supported students with behavioral challenges through consistent reinforcement of classroom expectations and positive feedback
  • Enhanced student progress by implementing individualized education plans and adapting instructional strategies to meet diverse needs
  • Supported student learning objectives through personalized and small group assistance

Member Service Representative

Great Expectations Dating Service
Sacramento, CA
01.1996 - 01.1999
  • Maintained high-quality service by adhering to company policies and standards in all member interactions
  • Assisted members with account management, including updating personal information and setting up automated payments
  • Handled complaints with prompt, courteous service to uphold professional reputation
  • Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their profile accuracy
  • Delivered prompt service to prioritize customer needs

Education

GED -

Placer High School
Auburn, CA
06.1994

Skills

  • Excellent Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Friendly and courteous composure
  • Up-selling techniques
  • Honest and dependable
  • Customer relationship management (CRM)
  • Attention to detail
  • Merchandise restocking
  • Multitasking and organization
  • Adaptability and flexibility

Timeline

Customer Service Cashier

Horizon Market
06.2022 - 07.2024

"Pal"

Papa Pals
04.2019 - 06.2023

In-Home Health Care Aide

Ivania Palma
04.2017 - 09.2019

Special Education Instructional Assistant

San Juan Unified School District
08.2007 - 03.2014

Member Service Representative

Great Expectations Dating Service
01.1996 - 01.1999

GED -

Placer High School
Jaime Taylor