Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
JAIME TERAN

JAIME TERAN

Long Beach,CA

Summary

Dynamic professional with a proven track record at Chick-fil-A, excelling in team leadership and operational efficiency. Skilled in financial analysis and budgeting, I effectively resolved customer issues while enhancing service quality. A strong communicator and collaborator, I consistently improved team performance and customer satisfaction in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Server

Enrique's Mexican Restaurant
Long Beach, CA
01.2022 - Current
  • Provide excellent customer service in a fast-paced dining environment, ensuring satisfaction and repeat business.
  • Process customer payments, handle credit card and cash register settlements with accuracy and efficiency.
  • Collaborate with team members to maintain cleanliness and organization of dining areas, bussing tables and resetting for new guest.
  • Resolve customer concerns professionally and promptly, demonstrating strong interpersonal and problem-solving skills.

Team Leader

Chick-fil-A
Cerritos, CA
01.2019 - 01.2022
  • Supervised team operations, delegated daily tasks, and managed shift schedules, including break distribution for up to 10+ team members.
  • Responded to customer complaints and service issues with diplomacy and effective resolution strategies.
  • Managed catering logistics and coordinated large-scale order preparation and delivery with precision and timeliness.
  • Enforced LEAN procedures and operation standards to improve team efficiency and reduce wait times.

Education

Bachelor of Science - Business Administration, Finance

California State University Long Beach
Long Beach, CA
01.2024

Skills

  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Financial literacy: budgeting
  • Financial literacy: forecasting
  • Financial literacy: variance analysis
  • Financial literacy: financial statement interpretation
  • Time management
  • Team collaborator
  • Clear written and verbal communicator

Languages

  • English, Fluent
  • Spanish, Fluent

References

  • Teresa Salas

Excellence Real Estate

Phone: 562)326-7897 Email: Reteresa.Salas@gmail.com

Timeline

Server

Enrique's Mexican Restaurant
01.2022 - Current

Team Leader

Chick-fil-A
01.2019 - 01.2022

Bachelor of Science - Business Administration, Finance

California State University Long Beach

Similar Profiles

CREATE PROFILE