Jaime Torres
Richfield,MN
Summary
Dynamic Maintenance Technician with a proven track record at Timberland Partners, excelling in preventive maintenance and mechanical troubleshooting. Recognized for enhancing operational efficiency and customer relations through expert problem-solving and strong communication skills. Successfully minimized equipment downtime, ensuring seamless operations and fostering a collaborative team environment.
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Professional technician with solid background in maintaining and repairing complex systems. Proven ability to enhance equipment reliability while working collaboratively within teams to meet dynamic operational demands. Renowned for adaptability and consistent delivery of high-quality results under varying conditions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
Maintenance Technician
Timberland Partners
Burnsville, MN
01.2024 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Streamlined inventory management for spare parts, ensuring critical components were always available.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Rewired and replaced faulty electrical components in equipment.
- Reported issues to property manager so effective resolutions could be put into place.
- Positively engaged with customers and maintained professional appearance as company representative.
- Participated in weekly team meetings to discuss strategies for improving overall store performance using bilingual capabilities as an asset.
- Improved customer outreach by assisting with marketing initiatives targeted towards Spanish-speaking communities.
- Promoted customer loyalty programs to encourage repeat business from both English-and Spanish-speaking patrons.
- Utilized knowledge of cultural nuances when interacting with international clients, offering tailored solutions that catered to specific preferences or requirements.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
- Collaborated with cross-functional teams to create cohesive messaging for promotional materials and events.
- Created social media content across multiple platforms according to content calendars and promotion schedules.
- Collaborated with journalism and marketing teams to compile information and align company messaging.
- Took photographs and videos during special events for promotional materials and social media pages.
- Developed ideas and leads for new stories according to industry trends.
- Designed and executed public relations strategies that positively shifted public perception.
- Developed targeted communication plans to support organizational change initiatives.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
Wheel Technician
Dent Wizard
Eagan, MN
09.2023 - 12.2023
- Increased repeat business through exceptional customer service, addressing client concerns promptly, and professionally.
- Enhanced customer satisfaction by efficiently repairing and restoring damaged wheels.
- Collaborated effectively with team members for efficient workflow and seamless communication during repairs.
- Contributed to company profitability by accurately estimating repair costs and managing inventory levels of required parts.
- Managed time effectively to meet or exceed deadlines while maintaining a strong commitment to delivering top-notch services consistently.
- Completed comprehensive documentation of each repair job to maintain accurate records for future reference or warranty claims purposes.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Increased resource efficiency by analyzing detailed business requirements.
Roofing Laborer
Horizon Roofing
Crystal, MN
08.2019 - 09.2023
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
- Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
- Expedited task completion through proficient use of hand tools, power tools, and other specialized equipment.
- Contributed to timely project completion by efficiently loading, unloading, and organizing materials.
- Enhanced team productivity by assisting with the repair and replacement of various roofing systems.
- Repaired and maintained roofing systems by replacing roofing tiles and refastening seams.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Promoted safe working conditions through regular equipment maintenance and hazard identification.
- Collaborated with team members to successfully install insulation and vapor barriers for improved energy efficiency in buildings.
- Optimized workflow through effective time management skills while juggling multiple tasks simultaneously on busy job sites.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Installed, repaired, and replaced single-ply roofing systems.
- Trained and mentored Number new personnel hired to fulfill various roles.
- Created a positive learning environment by incorporating adult learning principles into all instructional designs.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recognized, documented, and advised on removal of hazards.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Assembler
Placon
Plymouth, MN
11.2017 - 07.2019
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Streamlined workflow processes within the team through effective delegation of responsibilities based on individual strengths.
- Completed physically demanding tasks such as heavy lifting, digging, or demolition as required by each project''s needs.
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
Food Service Worker
Leeann Chin
Plymouth, MN
05.2015 - 09.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Participated in regular trainings to stay current on industry best practices and trends.
- Optimized food presentation to enhance customer dining experience.
- Assisted in menu development to cater to wider variety of dietary preferences.
- Boosted customer satisfaction, promptly addressing and resolving complaints.
Education
Some College - Business Economics
Anoka Technical College
Anoka, MNHigh School Diploma -
Anoka Technical High School
Anoka, MN05.2019
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Polite communication skills
- Strong communication capacity
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Management collaboration
- Advanced communication
- Technical communication
- Root-cause analysis
- Emergency response
- Resource allocation
- System installations
- Team collaboration
- Coaching and mentoring
- Continuous improvement
- Vendor relations
- Maintenance and repair
- Operational enhancement
- Business reporting
- Self motivation
- Problem-solving
- Multitasking
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Written communication
- Excellent communication
- Problem-solving abilities
- Relationship building
- Team building
- Decision-making
- Active listening
- Reliability
- Time management
- Task prioritization
- Project planning
- Idea development and brainstorming
- Team leadership
- Goal setting
- Professionalism
- Strategic planning
- Inventory management
- Adaptability
- Project management
- Sales strategies
- Business analysis
- Workflow optimization
- Market research
- Budget management
- Marketing strategy
- Contract negotiation
Timeline
Maintenance Technician
Timberland Partners
01.2024 - Current
Wheel Technician
Dent Wizard
09.2023 - 12.2023
Roofing Laborer
Horizon Roofing
08.2019 - 09.2023
Assembler
Placon
11.2017 - 07.2019
Food Service Worker
Leeann Chin
05.2015 - 09.2017
Some College - Business Economics
Anoka Technical College
High School Diploma -
Anoka Technical High School