Jaime Trujillo
Tamarac,FL
Summary
Strategic and collaborative Retail Sales Associate with over 11 years of experience in exceeding sales targets. Recognized for taking charge and making sound, data-driven decisions that drive business success. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
T-Mobile
03.2019 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
Retail Associate Manager
T-Mobile
02.2018 - 03.2019
- Increased sales through effective upselling techniques and in-depth product knowledge.
- Trained new employees on company policies, sales techniques, and customer service best practices.
- Developed and implemented strategies to increase sales and profitability.
Retail Sales Associate
T-Mobile
05.2013 - 02.2018
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Associate of Arts - Criminal Justice
Keiser University
Fort Lauderdale, FL06-2014
Skills
- Sales Growth & Revenue Generation
- KPI & Performance Management
- Account Management & Client Retention
- Customer Focused
- Lead Generation & Prospecting
- Solution Selling
Timeline
Retail Store Manager
T-Mobile
03.2019 - Current
Retail Associate Manager
T-Mobile
02.2018 - 03.2019
Retail Sales Associate
T-Mobile
05.2013 - 02.2018
Associate of Arts - Criminal Justice
Keiser University