Jaime URRUTIA

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
• Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
• Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
• Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
• Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
• Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.

• Delivered high-quality work on time and within budget, earning positive feedback from clients.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
• Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
• Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
• Hired and oversaw subcontractors to meet project needs.
• Trained new team members to apply best coding best practices and proper use of development tools.
• Frequently inspected production area to verify proper equipment operation.
• Generated reports detailing findings and recommendations.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Evaluated staff performance and provided coaching to address inefficiencies.

• Extremely busy large 9 bar two story nightclub with nightly radio remotes.High volume High paced
• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Boosted beverage sales, designing and promoting range of signature cocktails.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

•Attend to guest in a fast paced nightclub environment.

•Making drinks quickly and in a consistent manner to recipes.

•Building customer loyalty by recognition and drink knowledge in a crowded bar.

•Taking food orders

•Taking credit card and cash payment.

•Keeping bar clean and up to par by management standards