Jaime Varela Gutierrez
King City,CA
Summary
A highly organized Medical Records Clerk/Receptionist Expertise in leading teams to improve performance, data collection, and forging partnerships with internal and external partners. Specializes in collecting and inputting data while maintaining order through organizing. Extensive experience with technology in Microsoft Office software and Google suite. Experience in managing EMR system. Over 5 years' experience in secretarial and clerical tasks and maintaining accurate records, as well as training in office practices. Experience in implementing, developing and providing training, as well as technical assistance and leading training.
Overview
18
18
years of professional experience
Work History
Medical Records Clerk/ Medical Receptionist
California Skin Institute
01.2019 - 01.2025
- Answering incoming calls from care providers, patients, health partners and stakeholders.
- Processing referrals from new and existing patients in a timely manner.
- Ensuring individuals receive the support and resources they need to achieve their goals and improve their quality of work.
- Improve internal and external relationships by having constant flow of communication and providing seamless transition of work products through direct guidance.
- Medical Records Clerk / Medical Receptionist.
Cashier
Ono Hawaiian BBQ
01.2018 - 01.2019
- Customer Service, taking orders, catering orders, restaurant service area maintained clean, and all supplies maintained.
- Opening and closing duties, for shifts scheduled.
- Food prep, duties.
Sales Lead
Loft Outlet
01.2011 - 01.2013
- Ensured integrity of all policies and procedures.
- Maintained all goals, with sales, training, and great customer service.
- Worked with different areas of merchandising of new products.
- Prepped end-of-day deposits completed monthly end sales reports.
- Trained new employees and maintained a great work environment.
Customer Service Representative
Pacific Pulmonary Services
01.2007 - 01.2008
- Worked with referring sources, hospitals, medical clinics.
- Billed medical insurances, assisted with patients calls, questions, and troubleshooting patients having issues with medical equipment.
- Would go into the field to assist with translating for Spanish speaking patients and demonstrate proper use of equipment.
Medical Assistant
Work Well
01.2017
- Assisted MD, PA, and NP in support of medical care for patients.
- Completing medical information intake, vitals, and assisting in procedure treatments, prepped rooms and completed daily task.
- Maintained patient's file, and all medication history.
- Completed opening and closing prep for clinic.
- Assisted with patients' calls and scheduling.
Education
Medical Assistant -
Watsonville Adult School
Cosmetologist -
Gavilan Community College
General Education -
Watsonville High
Skills
- Develop/Lead training
- Highly organized
- Customer service
- Attention to detail
- Communication
- Strategic planning
- Self-motivated
- Data collection
- Team leader
Timeline
Medical Records Clerk/ Medical Receptionist
California Skin Institute
01.2019 - 01.2025
Cashier
Ono Hawaiian BBQ
01.2018 - 01.2019
Medical Assistant
Work Well
01.2017
Sales Lead
Loft Outlet
01.2011 - 01.2013
Customer Service Representative
Pacific Pulmonary Services
01.2007 - 01.2008
Medical Assistant -
Watsonville Adult School
Cosmetologist -
Gavilan Community College
General Education -
Watsonville High