Jaime Villalpando
Wells Fargo
San Antonio,TX
2
Languages
14
years of professional experience
Analytical and detail-oriented professional with over 15 years of experience in financial services, driving operational efficiency, complaint resolution, and risk mitigation through data-driven decision-making. Proven track record of transforming raw data into strategic insights, automating business processes, and delivering high-impact solutions that support enterprise goals.
Work History
Senior Analytics Consultant
3 Years 9 Months- Managed litigation documents and collaborated with attorneys to meet court deadlines.
- Processed loss mitigation for Bankruptcy loan within federally regulated timelines.
- Supported mediation sessions with complete documentation and legal correspondence.
Business Execution Consultant
2 Years 8 Months- Analyzed over 10,000 customer interactions to identify complaint trends, directly influencing model development and risk mitigation strategies.
- Created and presented weekly performance reports to senior leadership, leading to a 15% improvement in teams KPIs.
- Built custom tracking tools that improved data accuracy by 30% and reduced reporting by 50%.
- Led annotation result presentations, driving adoption of operational enhancements across departments.
Sr. Business Consultant
1 Year- Conducted compliance and risk assessments, resulting in 100% audit readiness for client operations.
- Delivered strategic recommendations that improved workflow efficiency by 20%.
- Identified performance gaps through quality trend analysis, leading to targeted training and increase in team productivity.
- Provided expert guidance that resolved high-impact operational issues with tight deadlines.
Research Remediation Analyst
2 Years 3 Months- Managed litigation documents and collaborated with attorneys to meet court deadlines.
- Processed loss mitigation for Bankruptcy loan within federally regulated timelines.
- Supported mediation sessions with complete documentation and legal correspondence.
Bankruptcy Manager
5 Months- Managed litigation documents and collaborated with attorneys to meet court deadlines.
- Processed loss mitigation for Bankruptcy loan within federally regulated timelines.
- Supported mediation sessions with complete documentation and legal correspondence.
Bankruptcy Group Lead
1 Year 5 Months- Managed litigation documents and collaborated with attorneys to meet court deadlines.
- Processed loss mitigation for Bankruptcy loan within federally regulated timelines.
- Supported mediation sessions with complete documentation and legal correspondence.
Bankruptcy Specialist
7 Months- Managed litigation documents and collaborated with attorneys to meet court deadlines.
- Processed loss mitigation for Bankruptcy loan within federally regulated timelines.
- Supported mediation sessions with complete documentation and legal correspondence.
Home Preservation Specialist
1 Year 2 Months- Managed litigation documents and collaborated with attorneys to meet court deadlines.
- Processed loss mitigation for Bankruptcy loan within federally regulated timelines.
- Supported mediation sessions with complete documentation and legal correspondence.
Bankruptcy Specialist III
1 Year 1 Month- Managed litigation documents and collaborated with attorneys to meet court deadlines.
- Processed loss mitigation for Bankruptcy loan within federally regulated timelines.
- Supported mediation sessions with complete documentation and legal correspondence.
Education
High School Diploma
- Auto Body Tech, Welding
Completed coursework in
Skills
Banking
BI Development
Computer Science Fundamentals
Data Analysis
Data Engineering
Data Governance
Data Model Development
Data Pipeline
Data Scientists
Data Security
Data Solutions
Data Validation
Data Wrangling
Optimize Workflows
Optimize Workflows
Payments Processing
Data and Analytics: Data Analytics
ETL
Predictive Modeling
Python
Root Cause Analysis
SQL
Statistical Analysis
Visualization
Business and Product Skills: Agile Methodology
Backlog Grooming
Business Requirements Documentation(BRD
Testing documentation)
Process Improvement
Risk & Compliance Analysis
Sprint Planning
User Stories
Tools & Platforms: CBCM
CIV
Confluence
ECAR
EITS
Excel (Advanced)
Hogan
JIRA
MSP
OIB
PAC 2000
Power BI
Python
SharePoint
SVP
Tableau
UW
Soft Skills: Cross-Functional Collaboration
Problem Solving
Stakeholder Communication
Strategic Thinking
Training and Development
Personal Information
Title: Data Analyst
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Senior Analytics Consultant
Wells Fargo
12.2022 - CurrentRead More
Business Execution Consultant
Wells Fargo
04.2020 - 12.2022Read More
Sr. Business Consultant
KPMG Contractor for USAA
04.2019 - 04.2020Read More
Research Remediation Analyst
Wells Fargo
01.2017 - 04.2019Read More
Bankruptcy Manager
Wells Fargo
08.2016 - 01.2017Read More
Bankruptcy Group Lead
Wells Fargo
03.2015 - 08.2016Read More
Bankruptcy Specialist
Wells Fargo
08.2014 - 03.2015Read More
Home Preservation Specialist
Wells Fargo
06.2013 - 08.2014Read More
Bankruptcy Specialist III
Bank of America
05.2012 - 06.2013Read More
St. Philip's College
from Auto Body Tech, Welding
Read More
McCollum High School
High School Diploma
Read More