
Versatile and reliable professional with broad experience in customer service, team collaboration, and project coordination. Skilled at managing client relationships, resolving complaints, and ensuring high levels of satisfaction. Strong organizational and problem-solving abilities, with experience coordinating schedules, maintaining accurate records, and supporting efficient workflows. Quick to learn new systems and processes, adaptable to diverse work environments, and committed to contributing positively to team success.
• Produce, direct, and edit music videos, commercials, and short films.
• Lead creative development, cinematography, video editing, and visual effects.
• Develop engaging scripts and storyboards for diverse film projects.
• Collaborate with artists, brands, and cross-functional teams to deliver high-quality, cinematic content.
• Collaborate with clients to understand their vision and deliver tailored content.
• Manage client relationships, budgets, contracts, and production schedules to ensure on-time, on-brand results.
• Manage production schedules, ensuring timely completion of projects.
• Develop schedules for production, editing, and duplication to meet delivery deadlines.
• Conduct location scouting to identify optimal settings for shoots.
• Maintain an organized archive of raw footage, edited sequences, project files, contracts, and other production documents.
• Provided support for Hyundai, Kia of Vacaville, and Nissan of Vacaville under Wise Auto Group.
• Provided exceptional customer service and addressed client inquiries regarding vehicle repairs and maintenance.
• Developed and maintained strong customer relationships, enhancing loyalty and repeat business.
• Resolved customer complaints with empathy and professionalism, ensuring positive experiences and repeat business.
• Facilitated communication between customers, technicians, and dealership departments to ensure clear understanding of service needs.
• Managed appointment scheduling and workflow to optimize service department efficiency.
• Promoted additional services, including extended warranties and maintenance packages, consistently exceeding monthly revenue targets.
Creative & Technical Skills:
Customer Service & Interpersonal Skills:
Organizational & Operational Skills:
Soft Skills / Transferable Skills: