Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaime Villalvazo

Sacramento,CA

Summary

Versatile and reliable professional with broad experience in customer service, team collaboration, and project coordination. Skilled at managing client relationships, resolving complaints, and ensuring high levels of satisfaction. Strong organizational and problem-solving abilities, with experience coordinating schedules, maintaining accurate records, and supporting efficient workflows. Quick to learn new systems and processes, adaptable to diverse work environments, and committed to contributing positively to team success.

Overview

6
6
years of professional experience

Work History

Filmmaker/Associate Creative Director

777Cinema- Freelance
01.2021 - Current

• Produce, direct, and edit music videos, commercials, and short films.
• Lead creative development, cinematography, video editing, and visual effects.
• Develop engaging scripts and storyboards for diverse film projects.
• Collaborate with artists, brands, and cross-functional teams to deliver high-quality, cinematic content.
• Collaborate with clients to understand their vision and deliver tailored content.
• Manage client relationships, budgets, contracts, and production schedules to ensure on-time, on-brand results.
• Manage production schedules, ensuring timely completion of projects.
• Develop schedules for production, editing, and duplication to meet delivery deadlines.
• Conduct location scouting to identify optimal settings for shoots.
• Maintain an organized archive of raw footage, edited sequences, project files, contracts, and other production documents.

Assembly Technician

Chevron West Towing Equipment
11.2023 - 01.2025
  • Installed flatbeds, wheel-lift systems, and towing equipment on commercial and utility trucks.
    • Worked with hydraulic and electrical systems in compliance with safety standards and manufacturer specifications.
    • Assembled and tested towing equipment components to ensure operational efficiency.
    • Supported fabrication, assembly, and customization for specialized vehicle builds.
    • Collaborated with team members to troubleshoot assembly issues and implement effective solutions.
    • Maintained open communication with supervisors regarding issues impacting assembly efficiency.
    • Trained new hires on equipment handling, improving team performance and safety awareness.
    • Kept work areas organized and clean to support productivity and safety.

Automotive Service Advisor

Hyundai Of Vacaville
03.2020 - 02.2021

• Provided support for Hyundai, Kia of Vacaville, and Nissan of Vacaville under Wise Auto Group.
• Provided exceptional customer service and addressed client inquiries regarding vehicle repairs and maintenance.
• Developed and maintained strong customer relationships, enhancing loyalty and repeat business.
• Resolved customer complaints with empathy and professionalism, ensuring positive experiences and repeat business.
• Facilitated communication between customers, technicians, and dealership departments to ensure clear understanding of service needs.
• Managed appointment scheduling and workflow to optimize service department efficiency.
• Promoted additional services, including extended warranties and maintenance packages, consistently exceeding monthly revenue targets.

Automotive Service Advisor

Kia Of Vacaville
03.2020 - 02.2021
  • Communicated mechanical issues to supervisors and collaborated on effective solutions.
  • Provided exceptional customer service and addressed client inquiries regarding vehicle repairs and maintenance.
  • Recommended appropriate services based on customer needs, contributing to upselling initiatives.
  • Supervised and mentored team members while overseeing maintenance of fleet vehicles.
  • Prepared detailed work orders and managed warranty services in accordance with manufacturer specifications.
  • Trained new staff on service protocols and software systems to improve team performance.

Automotive Service Advisor

Nissan of Vacaville
07.2019 - 02.2021


  • Translated complex mechanical information into clear, understandable explanations for customers.
  • Maintained vehicles according to OEM schedules and standard procedures.
  • Delivered accurate, professional service with a strong focus on customer satisfaction.

Education

High School Diploma -

Pioneer High School
Woodland, CA

Skills

    Creative & Technical Skills:

  • Film directing
  • Cinematography
  • Video editing
  • Film editing
  • Visual effects (VFX)
  • Concept development
  • Customer Service & Interpersonal Skills:

  • Customer service
  • Customer relations
  • Customer satisfaction
  • Complaint resolution
  • Active listening
  • Team collaboration
  • Mentoring and training team members

    Organizational & Operational Skills:

  • Project management & scheduling
  • Budget management
  • Workflow optimization
  • Documentation and record keeping
  • Problem-solving & troubleshooting
  • Communication with supervisors, clients, and cross-functional teams
  • Soft Skills / Transferable Skills:

  • Adaptability
  • Quick learner
  • Attention to detail
  • Professionalism
  • Time management
  • Ability to work under pressure

Languages

Spanish
Full Professional

Timeline

Assembly Technician

Chevron West Towing Equipment
11.2023 - 01.2025

Filmmaker/Associate Creative Director

777Cinema- Freelance
01.2021 - Current

Automotive Service Advisor

Hyundai Of Vacaville
03.2020 - 02.2021

Automotive Service Advisor

Kia Of Vacaville
03.2020 - 02.2021

Automotive Service Advisor

Nissan of Vacaville
07.2019 - 02.2021

High School Diploma -

Pioneer High School
Jaime Villalvazo