Jaime Washington
Cedar Park,TX
Summary
Dynamic entrepreneur and business leader with 25+ years of progressive experience spanning hospitality, technology, beauty/wellness, consumer products, and legal advocacy. Proven track record of building and scaling multiple businesses from concept to profitability, including SaaS solutions, retail operations, and product development. Expertise in strategic planning, team leadership, operations optimization, and crisis management. Currently pursuing a law degree with a focus on corporate law and victims' rights advocacy.
Overview
25
25
years of professional experience
Work History
Victims' Rights Advocate
Umbrella Law
01.2021 - Current
- Advocate for comprehensive state law reforms benefiting tens of thousands of domestic violence survivors annually in Texas, resulting in significant statutory changes to evidence rules.
- Analyze multi-county court records to identify retaliatory civil suits filed by criminal defendants against victims; collaborate with Texas lawmakers to draft and pass legislation barring such lawsuits during pending criminal charges, strengthening victim protection and participation in prosecutions.
Co-Founder & Strategic Operations Lead
Floor Found
01.2019 - 01.2021
- Co-founded company and secured $12.5M in Series A venture capital funding.
- Built and led a cross-functional team of 20+ employees to drive strategic initiatives and achieve key organizational goals.
- Developed a business model with real-time inventory tracking and automated reordering, reducing stockouts by 30% and inventory costs by 20% for major retailers.
- Retained founder equity stake, contributing to strategic decision-making and long-term growth.
Founder
Irony Labs
01.2015 - 01.2018
- Raised $800K in initial capital without external investment.
- Led a product development team to create and launch two new beverage products from concept to market within 12 months.
- Managed patent applications and intellectual property strategy, coordinating two filings and maintaining a database to protect proprietary processes and designs.
- Coordinated manufacturing partnerships and quality control processes with vendors nationwide to produce 3,000 bottles monthly.
- Executed marketing strategy, organizing 12 events, securing placement in 30+ retail locations, and launching digital campaigns, driving a 40% increase in brand awareness and 25% sales growth.
Founder
Vanity Network
01.2014 - 01.2018
- Developed proprietary software to address industry scheduling inefficiencies, reducing client no-shows by 35% and saving staff an average of 10 hours per week.
- Achieved 30 client acquisitions within the first 6 months, converting 80% of leads into ongoing clients.
- Built automated last-minute booking system, increasing client revenue by 40%.
- Managed custom software development, improving operational efficiency by 20%.
- Designed scalable business model for beauty, health, and wellness, advancing service capacity by 40% in the first year.
Owner & Operator
Vanity Rocks Salon
01.2010 - 01.2014
- Expanded from a single-chair operation to a 12-stylist facility, increasing monthly clientele by over 300%.
- Increased revenue 500% through innovative retail strategy and vendor partnerships.
- Implemented custom inventory management system, reducing costs by 30%.
- Launched three custom skincare products and designed contractor compensation models, boosting recruitment and retention by 25% in the first year.
- Maintained 100% client retention rate through superior service delivery.
Licensed Massage Therapist
01.2008 - 01.2010
- Completed 500-hour massage therapy program at Lauterstein-Conway Massage School.
- Built a loyal client base of 75+ repeat clients, achieving a 90% client retention rate.
- Expanded services to include skincare consultations, therapeutic massage, and wellness workshops, boosting client bookings by 30% within six months.
- Developed standard operating procedures and onboarded a team of 12 staff members, ensuring smooth launch and scalable growth.
Quality Assurance Analyst
Dell Computers
01.2002 - 01.2008
- Constructed custom Excel formulas and performance tracking systems.
- Delivered quarterly boardroom presentations to senior leadership, informing strategic decisions.
- Designed coding solutions for data analysis and reporting, streamlining monthly reporting.
- Confidentially assessed performance of 200+ public sector sales representatives annually, providing unbiased feedback for continuous improvement.
Dental Territory Representative
Authentic Dental Lab
01.2001 - 01.2002
- Supervised a 20-county territory, overseeing client accounts for 100+ dental practices.
- Maintained a 3.7 GPA while traveling to 10+ cities annually for professional engagements.
- Built and maintained relationships with 50+ clients, achieving a 95% client retention rate and top-tier service quality ratings.
Education
Bachelor of Science - Legal Support and Services
Purdue University Global
10.2025
Anatomy & Physiology, Deep Tissue Massage: The Lauterstein Method
Lauterstein-Conway Massage School
Austin, Texas01.2008
Skills
- Business Development & Strategy
- Startup Creation and Scaling
- Strategic Planning and Execution
- Market Analysis & Opportunity Identification
- Revenue Optimization & Profit Maximization
- SaaS Platform Development & Deployment
- Inventory Management Systems Design
- Process Improvement & Workflow Optimization
- Data Analysis & Performance Metrics
- Team Building & Staff Development
- Multi-location Operations Management
- Vendor Relationship Management
- Crisis Leadership & Problem-Solving
- Brand Development & Positioning
- Event Coordination & Promotional Campaigns
- Customer Experience Optimization
Timeline
Victims' Rights Advocate
Umbrella Law
01.2021 - Current
Co-Founder & Strategic Operations Lead
Floor Found
01.2019 - 01.2021
Founder
Irony Labs
01.2015 - 01.2018
Founder
Vanity Network
01.2014 - 01.2018
Owner & Operator
Vanity Rocks Salon
01.2010 - 01.2014
Licensed Massage Therapist
01.2008 - 01.2010
Quality Assurance Analyst
Dell Computers
01.2002 - 01.2008
Dental Territory Representative
Authentic Dental Lab
01.2001 - 01.2002
Anatomy & Physiology, Deep Tissue Massage: The Lauterstein Method
Lauterstein-Conway Massage School
Bachelor of Science - Legal Support and Services
Purdue University Global