Project Manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Manager
Penn Medicine
Philadelphia, PA
05.2021 - 05.2026
Project Management methodologies
Project Management tools/ Smartsheet Admin
Manage construction and equipment upgrade projects small-large scale
Excellent relationship building skills across all levels
Create and maintain Vendor relationships
Excellent presentation skills
Led cross-functional teams to deliver complex projects on time and within budget.
Developed project plans, timelines, and milestones to ensure alignment with organizational goals.
Facilitated stakeholder meetings to communicate project progress and gather feedback.
Implemented risk management strategies to identify potential issues and mitigate impacts.
Streamlined processes by introducing new tools and technologies, enhancing overall efficiency.
Established strong relationships with stakeholders, fostering collaboration and ensuring project success.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Analyst, Patient Reported Outcomes
Cancer Treatment Centers of America
Philadelphia, PA
04.2019 - 03.2020
Manage patient reported outcomes tools
Train and educate front line stakeholders to administer patient reported outcome tools
Maintain technology and troubleshoot devices
Measure capture rates and motivate clinic teams to reach goals
Work with teams across the enterprise to build project workflows and ensure alignment
Crimson system administrator and reporting for Quality team and physician contracting
Press Ganey administrative user helping to plan and drive Patient Loyalty and Satisfaction team
Aggregate and analyze data for daily reporting
Analyzed patient data to identify trends and improve treatment outcomes.
Developed comprehensive reports to support clinical decision-making and operational efficiency.
Enhanced data visualization techniques, improving stakeholder engagement and understanding of key insights.
Led training sessions for staff on new data management systems and analytical methodologies.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Increased efficiency by streamlining data analysis processes and implementing automation tools.
Patient Advocate
Cancer Treatment Centers of America
Philadelphia, PA
04.2018 - 04.2019
Ability to find and facilitate resources
Advocated for patient rights, ensuring access to necessary healthcare services and resources.
Collaborated with multidisciplinary teams to develop patient-centered care plans and improve outcomes.
Educated patients on healthcare processes, empowering them to make informed decisions regarding their treatment options.
Resolved patient grievances through effective communication, enhancing overall satisfaction with care received.
Analyzed trends in patient feedback data, guiding strategic decisions to enhance service delivery and patient engagement.
Healthcare Access
Jefferson Health
Stratford, NJ
08.2014 - 04.2018
Manage and collaborate with the interdisciplinary team to ensure smooth transition from outpatient treatment to inpatient admissions
Assist manager with error reporting, investigation, and resolution
Completion of additional registration and documentation
Ensure accuracy of health insurance and billing claims
Help patients and family members to navigate through the system to ensure satisfaction and ease of transition
Pre-Certifications and Authorizations
Commercial insurance/Medicare/Medicaid
Familiarity with Worker’s Comp insurance claims and motor vehicle
Cross-trained to Admissions department and Radiology department
Coordinate Pre-Admission testing and surgical preparation
ICD-10
Workplace Violence Prevention Committee
Education
Bachelor of Science - Health Sciences
Stockton University
Galloway, NJ
12-2015
Skills
System management (Smartsheet, Press Ganey, Tableau, QlikView, Crimson)