Experienced Healthcare Systems Analyst with 25+ years of cross-functional expertise in clinical operations, EHR implementation, and data governance. Proven track record supporting major healthcare systems including VA Medical, UCSD, and Sharp Healthcare. Adept in managing transitions between EHR platforms, optimizing lab and radiology workflows, and ensuring compliance with data standards. Passionate about leveraging technology to improve healthcare delivery and patient outcomes.
Overview
30
30
years of professional experience
4
4
Certifications
Work History
Systems Analyst – Data Governance
Sharp Healthcare
04.2024 - 10.2025
Audit and maintain Epic Analytics Catalog and metadata to ensure compliance with governance standards.
Collaborate with departments (Finance, HR, Supply Chain) to train staff on data standards.
Develop reports to identify inconsistencies and improve data quality across systems.
Systems Analyst
Cerner Legacy & Transition Support
04.2022 - 04.2024
Supported Cerner ancillary systems during transition to Epic, including lab, radiology, and POC modules.
Built and tested new lab tests, service resources, and interfaces with Epic and Allscripts.
Acted as SME for lab and radiology workflows, Allscripts Touchworks, and POC testing devices.
Systems Analyst – Ambulatory EHR
Allscripts Touchworks
11.2016 - 04.2022
Maintained system performance and resolved help desk tickets for outpatient EHR operations.
Led workflow analysis and testing for lab, radiology, and cardiology modules.
Supported Allscripts modules including Orders, Scan, Printing, and Rhapsody interfaces.
Maintained billing codes annually and ad hoc requested by laboratory and radiology services (Annual Fiscal Year audit and monthly requests for changes)
Participated in End-to-End testing to assure dataflow is accurate prior to implementation.
Systems Analyst
Cerner Millennium (Laboratory Services)
11.2012 - 11.2016
Built and maintained lab test catalogs and implemented new analyzers and devices.
Conducted workflow analysis and interface testing with external labs (ARUP, Quest, LabCorp).
Provided SME support for general lab, POC testing, and anatomic pathology.
Maintained billing codes annually and ad hoc requested by laboratory and radiology services (Annual Fiscal Year audit and monthly requests for changes)
Conference & A/V Specialist (Annual)
MSACL (Mass Spectrometry Conference)
01.2008 - 01.2014
Managed speaker logistics, A/V setup, and attendee coordination for annual clinical lab conference.
Assist with attendee check in and concierge services
Assist with attendee and vendor exhibit set up
Medical Laboratory Technician
VA Medical Healthcare System
02.1996 - 11.2012
Led phlebotomy, specimen processing, and SOP development across multiple departments.
Trained staff and medical residents in lab procedures and compliance with CAP/CLIA standards.
Collaborated with regional lab managers and vendors to improve lab performance and cost efficiency.
Clinical Research Laboratory Manager
Veteran Medical Research Foundation
08.2004 - 04.2008
Managed lab operations for concurrent research studies in endocrinology, cardiology, and infectious disease.
Maintained CAP/CLIA compliance and supported study budgeting and data analysis.
Medical Laboratory Technician
UCSD Cancer Research Center
06.1998 - 06.1999
Collected and processed specimens for research studies; supported recruitment and data collection.
Workflow Optimization: Laboratory, Radiology, Anatomic Pathology, Point-of-Care Testing, Outpatient and Inpatient EHR Integration
Project Management: Change Management, System Transitions, Stakeholder Engagement
IT Support: 24/7 On Call, support all staff with IT related issues (Software and Hardware) submitted via electronic submission or call center, Triage calls to appropriate department or vendor for additional support
Certification
Epic Data Governance (Completed Epic Cogito module)