Jaimee Heckenkamp
Hartland
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Shift Leader
Chick-fil-A
02.2020 - 11.2023
- Served guests in an efficient and friendly manner.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Counted the end-of-shift's money and settled drawers.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved guests' complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Reported problems within restaurant to managers.
- Handled and made food, drinks and desserts for guests.
- Contact: Christy Anderson 262-646-2215
Summer Camp Counselor
Camp Whitcomb Mason
06.2022 - 09.2022
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Led groups of children safely through variety of camp activities.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Contact: Sarah Carlson 414-507-6522
Team Member/Cashier
Hartland
04.2019 - 12.2019
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Took orders and handled money in a cheerful and hospitable way.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Learned all required tasks quickly to maximize performance.
- Worked as a team-player.
- Contact: Greg Howe - (262)-367-5800
Education
High School Diploma -
Seton Homestudy School
05.2022
Skills
- Positive attitude
- Professional
- Punctual
- Computer Proficient
- Communicative
- Responsible
- Organized
- Accountable
- Creative
- Cash handling
- Team leadership
- Problem-solving
LANGUAGES
English - Native or Bilingual Proficiency
Latin - Elementary Proficiency
Interests
Went to a Traditional Catholic Convent for these past 2 years This enhanced my skills with living with a variety of temperaments I also learned and practiced dedication and long hours, along with putting others first
Timeline
Summer Camp Counselor
Camp Whitcomb Mason
06.2022 - 09.2022
Shift Leader
Chick-fil-A
02.2020 - 11.2023
Team Member/Cashier
Hartland
04.2019 - 12.2019
High School Diploma -
Seton Homestudy School
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