Jaimelly Tavarez DeJesus
Saint Cloud,FL
Summary
Proven track record at Walt Disney World Company, enhancing guest safety and satisfaction through meticulous safety inspections and exceptional communication. Skilled in Spanish translation and teamwork, I significantly contributed to creating memorable experiences, demonstrating a strong work ethic and organizational skills to exceed team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Attractions Cast Member
Walt Disney World Company
2023.05 - Current
- Trained new recreation attendants on safety procedures and customer service tactics.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Set up promotional displays and equipment for special events and activities.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Park Greeter
Walt Disney World Company
2022.01 - 2023.05
- Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
- Directed guests through parking lots, safe pathways, entrances and exits to prioritize guest safety.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Merchandise Associate
TJX Companies
2021.02 - 2022.01
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Greeted, serviced, and thanked all customers.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Graphic Design
Full Sail University
Winter Park, FL09.2026
High School Diploma -
Tohopekaliga High School
Kissimmee, FL05.2020
Skills
- Safety awareness
- Exceptional communication
- Queue management
- Safety Inspections
- Time Management
- Teamwork and Collaboration
- Strong Work Ethic
- Customer service expertise
- Multitasking
- Organizational Skills
- Spanish translation
Languages
Spanish
Native or Bilingual
Timeline
Attractions Cast Member
Walt Disney World Company
2023.05 - Current
Park Greeter
Walt Disney World Company
2022.01 - 2023.05
Merchandise Associate
TJX Companies
2021.02 - 2022.01
Bachelor of Arts - Graphic Design
Full Sail University
High School Diploma -
Tohopekaliga High School
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