Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JAIME RICARDO CHAVEZ

Alhambra,CA

Summary

A Hardworking and motivated Sales Lead with 5 years of experience and a record of success in the Retail industry. Solid history balancing team performance, customer service targets, and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures.

Seeking a Part-time Sales lead position with Dr Martens where I can Provide excellent service to clientele and ensure a Professional, Safe, and Inclusive environment is maintained for customers and cohorts.

Overview

6
6
years of professional experience

Work History

Assistant Manager

BevMo
10.2022 - Current
  • Responsible for completing Opening and Closing store procedures ( Balancing safe, Cleaning store, Securing building)
  • Oversee sales associates and help with product knowledge, customer interactions, and meeting Sales / Packing time quotas
  • Ensure store inventory is down-stocked and neatly stored on appropriate shelves (spirits sections)
  • Supervised day-to-day operations to meet performance, quality, and service expectations.

Payroll Administrator

Mon-May Framing
08.2021 - 08.2022
  • Worked as an, in charge of payroll for the entirety of the company, made sure all employee's time was paid out properly
  • Dealt with any payroll issues, such as unpaid hours, incorrect pay rates, or any other issues
  • Registered new employees, and filled away employee files and office files.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Sales representative

Best Buy
10.2019 - 12.2021
  • Worked on the sales floor with customers providing fast and accurate solutions to their needs or problems
  • Down-stocked shelves from products in the warehouse and ensured a tidy and organized environment.
  • Developed and maintained a comprehensive understanding of products, services, and competitors to enhance sales presentations.
  • Answered product questions with up-to-date knowledge of sales and promotions.

Associate / Sales Lead

Timberland
06.2017 - 06.2019
  • Moved product to the sales floor, kept the sales floor pristine and tidy, and interacted with clients in a professional and enthusiastic manner
  • Ensured opening and closing procedures were done in a timely manner to set up the team for a successful day
  • Helped train new team members on sales and product knowledge while setting a positive example of customer interactions and brand representation.
  • Handled cash register operations and customer transactions to process payments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

Bachelor of Arts - Film & Tv Production

California State University - Los Angeles
Los Angeles, CA
05.2024

Associate of Arts - Film And Broadcasting

Chaffey College
05.2019

GED -

Fontana High School
Fontana, CA
05.2016

Skills

  • Works great in a team setting
  • Works well under pressure
  • 5 years of Customer service Experience
  • Able to carry 50 pounds,
  • Basic Computer Skills
  • MS Office suite
  • Register systems
  • Social Media

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Manager

BevMo
10.2022 - Current

Payroll Administrator

Mon-May Framing
08.2021 - 08.2022

Sales representative

Best Buy
10.2019 - 12.2021

Associate / Sales Lead

Timberland
06.2017 - 06.2019

Bachelor of Arts - Film & Tv Production

California State University - Los Angeles

Associate of Arts - Film And Broadcasting

Chaffey College

GED -

Fontana High School

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JAIME RICARDO CHAVEZ