Aidan Storm
Milwaukie,Oregon
Summary
Has had a lot of customer service experience and thrives in high-pressure situations. Lots of experience with multitasking and being asked to do multiple things at once, while still providing great customer service. Was a trainer/lead at every job worked. Very willing to go the extra mile to make coworkers and customers feel appreciated, as well as to make sure they are treated with kindness.
Overview
5
5
years of professional experience
Work History
Phlebotomy Technician
Grifols Biomat USA
Portland, OR
02.2024 - 03.2025
- Designated trainer - involved with making sure trainee's are competent at phlebotomy as well as having the knowledge to do their jobs correctly and troubleshoot any problems that may arise
- Proficient at performing phlebotomy on all veins
- Able to handle alarms and donor reactions at a high level
- Great bedside manner
- Assessed plasma collection machines for proper functionality
Barista/Customer Service
Great American Video and Espresso
Milwaukie, OR
07.2020 - 01.2024
- Shift lead and trainer for 3 years
- Handled money and was in charge of the till for 3 years
- Had to manage co workers while simultaneously making sure the store was running efficiently and was clean
- Worked both with an espresso machine and with ice cream (scooping, milkshakes, soft serve, etc.)
Phlebotomy Training Class
Phlebotomy USA
Milwaukie, OR
10.2023 - 12.2023
- Learned how to do both hand and arm venipuncture's
- Learned how to properly tie a tourniquet
- Learned how to dorsal foot draws
- Learned how to do an Allen's Test
Head Youth Baseball Coach (Volunteer)
Milwuakie Junior Baseball
Milwaukie, OR
08.2022 - 10.2022
- Had to make sure all parents were up to date and in the loop about practices, games, clinics, etc
- Wrote all lineups and was in charge of making substitutions
- Solely responsible for 15 kids for 3-4 hours 5 days a week making sure they were safe, had rides, were having fun, and overall were in a good environment to learn and grow in
- Made sure parents were happy and give good solid answers to questions, concerns, or critiques made by them
- Communicated and coordinated with other coaches to make sure games were played and fields were ready
Education
Associate of Science - Pre-Nursing
Clackamas Community College
Oregon City, Oregon03.2024
High School Diploma -
Milwaukie High School
Milwaukie, Oregon06.2021
Skills
- proficient at communicating with both customers and other employees
- 4 of experience on an espresso machine
- 3 in a training/supervisor role
- 4 years of direct customer service
- Excellent at time management
- Works great in a team setting
Additional Information
Involved in many extracurricular activities in high school and college while maintaining a high GPA, has been in a jazz combo that regularly plays gigs for 3 years, was named a trainer at most current job within a year of being employed there
Timeline
Phlebotomy Technician
Grifols Biomat USA
02.2024 - 03.2025
Phlebotomy Training Class
Phlebotomy USA
10.2023 - 12.2023
Head Youth Baseball Coach (Volunteer)
Milwuakie Junior Baseball
08.2022 - 10.2022
Barista/Customer Service
Great American Video and Espresso
07.2020 - 01.2024
Associate of Science - Pre-Nursing
Clackamas Community College
High School Diploma -
Milwaukie High School
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