Jaimie Boswell
Walmart
Conroe,TX
17
years of professional experience
Dynamic Seasonal Team Lead at Walmart with a proven track record in conflict resolution and coaching, enhancing team performance and customer satisfaction. Leveraged attention to detail to streamline operations, achieving a significant increase in service levels while fostering a collaborative environment. Committed to excellence and professional development within diverse teams.
Work History
Seasonal Team Lead
16 Years 9 Months- Supervised daily team workflows to maintain accurate, timely store operations
- Coached associates on standards, priorities, and customer service expectations
- Monitored performance and addressed staffing gaps to support productivity
- Coordinated task assignments across departments to keep workload balanced
- Reinforced safety procedures and compliance requirements throughout shift activities
- Resolved operational issues quickly to reduce disruption and maintain service levels
- Reviewed inventory conditions and escalated discrepancies for prompt correction
- Supported onboarding and training to build team consistency and accountability
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Worked different stations to provide optimal coverage and meet production goals.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma
Skills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Timeline
Seasonal Team Lead
Walmart
11.2009 - 08.2026Read More
Montgomery High School
High School Diploma
Read More