Chris Brown
Ferndale,MI
Summary
Highly motivated and adaptable professional seeking a position that offers opportunities for professional development and growth in IT.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Seasonal Team Lead
Walmart
Troy, Mi
12.2021 - 01.2024
- Supervised and coached a team of 30 associates in the seasonal department, ensuring efficient task completion and adherence to company policies and procedures
- Communicating and collaborating with all levels of associates regarding store operation, utilizing technology, and business initiatives
- Providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively
- Model and demonstrated exceptional customer service standards
- Ensuring company policies and procedures while supporting company mission
- Monitored team progress and enforced deadlines.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Education
Bachelor of Science in business information systems with a focus in cybersecurity -
Central Michigan University
05.2025
Skills
- Product Management
- Shift Scheduling
- Technical Support
- Programming Languages
- Excel
- Problem-Solving
- Critical Thinking
- Adaptability
- Attention to Detail
- Help Desk Tools
Websites
Community Engagement
Participated in a community outreach program, distributing food and essential supplies to homeless individuals and families in need.
Mentored at the big brothers program, providing guidance to young men ages 12-16.
Actively participated in local community clean-up initiatives, demonstrating a commitment to environmental sustainability and community beautification.
Contributed to the development of a community garden, encouraging sustainable living practices and providing fresh produce to local residents.
Certification
- Google Cybersecurity Professional Certificate
- Google IT Support Professional Certificate
Timeline
Seasonal Team Lead
Walmart
12.2021 - 01.2024
Bachelor of Science in business information systems with a focus in cybersecurity -
Central Michigan University
- Google Cybersecurity Professional Certificate
- Google IT Support Professional Certificate
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