Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Turnbull

Wasilla

Summary

Dynamic retail leader with extensive experience at Walmart, excelling in operations management and employee engagement. Proven track record in optimizing performance and driving sales through strategic merchandising and effective team training. Skilled in project management and conflict resolution, consistently enhancing customer satisfaction and team productivity.

Overview

3
3
years of professional experience

Work History

Seasonal Team Lead

Walamart
01.2025 - Current
  • Led operations for the Seasonal department, managing transitions across key retail periods including Valentine’s Day, Easter, summer, camping, and back-to-school.
  • Oversaw multiple departments—Seasonal, Toys, Celebrations, Arts & Crafts, and Garden Center—ensuring efficient freight flow, and sales-focused merchandising.
  • Executed seasonal pad resets and visual transitions, maintaining accuracy and maximizing product appeal to align with shifting seasonal inventory.
  • Set up and maintained the outdoor greenhouse, coordinated live plant deliveries, and strategically merchandised plants by type and in high-traffic zones to drive seasonal sales.
  • Managed and merchandised bike displays during peak summer periods to increase visibility and boost sales performance.
  • Maintained strong visual merchandising standards across departments to ensure an organized, customer-friendly experience.

Digital Team Lead

Walmart
03.2024 - 01.2025
  • Managed a team of 80+ associates to efficiently shop and fulfill customer online orders for pickup and delivery, ensuring high-quality service and timely order completion.
  • Monitored hourly picks to ensure all items were shopped within designated timeframes, optimizing dispatch processes to minimize customer wait times.
  • Fostered a positive team culture, consistently surpassing performance metrics by encouraging collaboration, improving morale, and maintaining supportive, positive interactions.
  • Trained and mentored new associates, ensuring high-level performance and efficiency in picking and fulfilling orders.
  • Held associates accountable to performance standards by delivering constructive feedback, and administering formal disciplinary actions when necessary.
  • Assisted customers with order issues, providing solutions and ensuring satisfaction.
  • Conducted interviews and hired new associates, helping to maintain team strength and operational efficiency.

Apparel Team Lead

Walmart
04.2023 - 03.2024
  • Supervised and motivated the apparel team to efficiently execute modular sets, freight processing, and daily merchandising tasks, ensuring optimal productivity and accuracy.
  • Oversaw and verified floorplan layouts for the apparel department, maintaining compliance with corporate visual merchandising standards.
  • Checked in high-ticket jewelry merchandise and ensured secure, accurate placement on the sales floor.
  • Provided cross-functional support by assisting other departments and covering front-end operations when needed to maintain overall store efficiency.
  • Operated heavy equipment including the walkie stacker and electric pallet jack, contributing to safe and effective movement of merchandise.
  • Provided superior customer service leadership by greeting and assisting customers.

Apparel Associate

Walmart
05.2022 - 04.2023
  • Executed modular (MOD) resets to ensure accurate, visually appealing displays in the apparel department.
  • Stocked freight efficiently from the backroom to the sales floor, maintaining inventory flow and minimizing out-of-stock merchandise.
  • Merchandised apparel racks strategically to optimize visual appeal and drive increased customer engagement and sales.
  • Operated point-of-sale (POS) systems at the jewelry counter, assisting customers with high-value purchases and ensuring secure, accurate transactions.

Education

Bachelor of Business Administration - Business

Purdue Global University
02-2026

Skills

  • Work assignment delegation
  • Trend tracking
  • Performance monitoring
  • Employee engagement
  • Marketing
  • Employee training
  • Human resources management
  • Operations management
  • Conflict resolution
  • Project management
  • Task delegation
  • Strategic planning

Timeline

Seasonal Team Lead

Walamart
01.2025 - Current

Digital Team Lead

Walmart
03.2024 - 01.2025

Apparel Team Lead

Walmart
04.2023 - 03.2024

Apparel Associate

Walmart
05.2022 - 04.2023

Bachelor of Business Administration - Business

Purdue Global University

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