Summary
Overview
Work History
Education
Skills
Timeline
Generic

JAIMIE DIXON

OAK FOREST,IL

Summary

I am a customer focused individual with multiple years of experience in the service industry. Passionate about customer care and progressive experience managing customer relations. Skilled at dealing with time sensitive situations and high volume operations.

Overview

7
7
years of professional experience

Work History

Phlebotomist

American Red Cross Blood Services
15142 S LaGrange Rd, Orland Park, IL 60462
08.2023 - Current

I performed blood draws using various techniques, such as venipuncture, capillary puncture, and forearm punctures to ensuring accurate and efficient blood donations while minimizing discomfort for my donors.

During the donation process, I would talk with donors and explain the blood collection process, answer any questions, and provide reassurance, aiming to create a calm and comfortable environment.

At the beginning of every blood collection, I'd handle labeling blood sample tubes correctly, ensuring they are stored and transported under proper conditions to maintain their integrity for testing purposes after collection in complete.

It is also my job to prepare and maintain phlebotomy equipment and supplies, making sure that all tools are sterile and properly functioning, and managing inventory to prevent shortages.

I also am trained in preparation to handle any medical emergencies or complications that arise during the donation process, providing appropriate first aid and alerting the charge and other staff to help appropriately.

Customer Service Associate

Beggars Pizza
Oak Forest
03.2022 - 08.2023

As a cashier at Beggars Pizza, I'd engage directly with customers, handling their orders, processing payments, and addressing any questions or concerns they may have to ensure a positive dining experience.

I would also keep my work area organized and clean, including the cashier station and surrounding areas, to comply with health and safety standards and provide a pleasant environment for both customers and colleagues.

Cashier Trainer

Jewel Osco
Oak Forest
04.2020 - 02.2021

I was in charge of training new cashiers, including teaching them the proper use of register systems, handling transactions, and delivering excellent customer service.

I would also monitor training progress to ensure that new hires follow store policies and procedures correctly, maintain a high level of accuracy in transactions, and adhere to Jewel-Osco's standards for customer service and operational efficiency.

Sales Associate

JCPenney
Orland Park
11.2019 - 03.2020

My job consisted of assisting customers in selecting home decor items by offering personalized recommendations and design advice, helping them find products that match their style and needs.

I would also organize and display home decor products attractively on the sales floor, ensuring that displays are appealing and reflect current trends to drive customer interest and sales.

Crew Trainer

McDonalds
Oak Forest
08.2017 - 10.2019

I would ensure that all crew members follow McDonald’s policies and procedures, including health and safety regulations, and maintain high standards of cleanliness and efficiency in the work environment.

I was in charge of training new staff on how to assemble menu items and train them how to use the system when taking an order and how to make frozen drinks.

Education

Certificate - Phlebotomy Training Specialist

Phlebotomy USA
Palos Heights, IL
05.2023

High School Diploma -

Tinley Park High School
Tinley Park, IL
05.2021

Skills

  • Microsoft Office proficient
  • Customer service experience
  • Point of sales system experience
  • OSHA Regulations Knowledge
  • Medical terminology knowledge

Timeline

Phlebotomist

American Red Cross Blood Services
08.2023 - Current

Customer Service Associate

Beggars Pizza
03.2022 - 08.2023

Cashier Trainer

Jewel Osco
04.2020 - 02.2021

Sales Associate

JCPenney
11.2019 - 03.2020

Crew Trainer

McDonalds
08.2017 - 10.2019

Certificate - Phlebotomy Training Specialist

Phlebotomy USA

High School Diploma -

Tinley Park High School
JAIMIE DIXON