Jaimie Fischer
Edgewater,FL
Summary
Proven healthcare professional with a robust background at Halifax Health Hospice, showcasing expertise in HIPAA compliance and critical thinking. Excelled in enhancing patient satisfaction through effective communication and compassionate care. Demonstrated leadership in training staff and improving patient care processes, contributing to significant quality improvements. Skilled in both patient relations and regulatory standards, ensuring excellence in healthcare delivery. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Patient Care Coordinator
Halifax Health Hospice
05.2019 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the care center.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Employee development, conduct evaluations, and performance improvement plans.
- Manage staffing processes including hiring to maintain adequate coverage.
Registered Nurse
Halifax Health Hospice
10.2012 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Managed care from admission to discharge.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
LPN
MGA Home Healthcare
02.2012 - 06.2015
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Performed routine evaluations of each patient's status, needs, and preferences.
Education
Associate of Arts - Nursing
Daytona State College
Daytona Beach, FL12.2018
Licensed Practical Nursing - Nursing
Daytona State College
Daytona Beach, FL12.2012
Skills
- Critical Thinking Skills
- HIPAA Compliance
- Multitasking ability
- Customer Service
- Patient Relations
- Attention to Detail
- Scheduling
- Patient Education
- Goal Setting
- Patient Safety
- Relationship Building
- Payment Collection
- Patient Assessment
- Interdepartmental Collaboration
- Process Improvements
- Administrative supervision
- Regulatory Compliance
- Performance Improvement
- Calm and Effective Under Pressure
- Documenting and Recording Information
- Patient Intake
- Multi-Line Telephone Systems
- Evaluating Quality of Care
- Professional Bedside Manner
- Gathering Information from Patients
- Building Rapport and Credibility
Timeline
Patient Care Coordinator
Halifax Health Hospice
05.2019 - Current
Registered Nurse
Halifax Health Hospice
10.2012 - Current
LPN
MGA Home Healthcare
02.2012 - 06.2015
Associate of Arts - Nursing
Daytona State College
Licensed Practical Nursing - Nursing
Daytona State College
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