Jaimie Hill
Lavon
Summary
Detail-oriented and proactive professional with strong time management and organizational skills, ready to contribute to team success in dynamic environments. Known for reliability, adaptability, and a strong work ethic, with a commitment to delivering high-quality results and supporting organizational goals.
Overview
11
11
years of professional experience
Work History
Administrator
Orthopaedic Specialists of Dallas
Royse City, TX
06.2025 - Current
- Managed daily office operations, ensuring smooth workflow and efficient service delivery.
- Coordinated scheduling for therapy sessions, optimizing staff utilization and client engagement.
- Developed and maintained client records using electronic health record systems, ensuring data accuracy and compliance.
- Implemented administrative procedures that improved office efficiency and streamlined communication between departments.
Administrator
Synaptic Pediatric Therapies
Wylie, TX
01.2024 - 05.2025
- Managed front-desk operations using RingCentral, Zoom, and Google Meet to coordinate client communication, schedule appointments, and support a smooth client experience.
- Utilized EMR systems and TheraOffice to accurately input, track, and manage patient records, ensuring HIPAA compliance and streamlined access to documentation.
- Processed client payments using Square, credit card machines, and maintained accurate financial records across Excel and Google Sheets.
- Supported internal communication and task coordination through Google Chat, while preparing documents and reports using Google Docs and Microsoft Word.
- Operated various office machinery and performed daily clerical functions, contributing to a well-organized and efficient administrative environment.
Receptionist
Reservoir Chiropractic
Brandon, MS
07.2022 - 01.2024
- Provided front-desk support by managing phone systems, scheduling appointments, and greeting clients to ensure a welcoming and efficient patient experience.
- Maintained and updated client records, including personal and billing information, to support accurate documentation and smooth office operations.
- Delivered administrative support through document handling, calendar management, and internal coordination using tools such as Google Docs and Microsoft Word.
- Performed daily clerical tasks including filing, photocopying, and faxing to maintain an organized and responsive office environment.
- Prioritized customer service, resolving inquiries and ensuring positive interactions with both patients and staff.
Director Of Operations
Northwestern Mutual
Ridgeland, MS
12.2020 - 06.2022
- Managed daily operations, coordinated client meetings, and maintained executive calendars using Google Calendar, Zoom, and Microsoft Outlook.
- Built and maintained strong client relationships by providing clear, professional communication and simplifying complex financial information.
- Oversaw office logistics, including inventory management, vendor coordination, and supply ordering to ensure smooth day-to-day operations.
- Handled incoming communications through a multi-line phone system, ensuring efficient call routing and professional client service.
Office Manager
Crystal Falls Animal Hospital
Leander, TX
05.2015 - 12.2019
- Directed front office operations, including appointment scheduling, payment processing, and client communication using credit card machines, Google Calendar, and Excel.
- Maintained compliance and organization by coordinating daily workflows and managing office inventory and supplies.
- Supported veterinary staff by monitoring animals in post-operative recovery and advising pet owners on aftercare.
- Delivered outstanding service by managing client relationships and ensuring a smooth, welcoming environment for both clients and pets.
Education
High School Diploma -
Leander High School
Leander, TX06.2011
Skills
- Telephone system management
- Customer service proficiency
- Clear professional communication
- Data Entry & Database Management
- Task Prioritization & Multitasking
- Google Chat & Google Meet
- Experience with various EMR platforms including TheraOffice
- Google Docs & Google Sheets
- Microsoft Word & Excel
- Square & Credit Card Processing
- Office Equipment Operation
- Efficient appointment management
- Payment Processing
- Front desk operations
Timeline
Administrator
Orthopaedic Specialists of Dallas
06.2025 - Current
Administrator
Synaptic Pediatric Therapies
01.2024 - 05.2025
Receptionist
Reservoir Chiropractic
07.2022 - 01.2024
Director Of Operations
Northwestern Mutual
12.2020 - 06.2022
Office Manager
Crystal Falls Animal Hospital
05.2015 - 12.2019
High School Diploma -
Leander High School