Jaimie Shutto
Arvada,CO
Summary
Im a dynamic leader with proven expertise in staff training and development. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Assistant Manager/Team Leader/Crew Member
Qdoba Mexican Eats
2022.01 - 2023.08
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored and handled money such as cash intake, refunds, and deposit records
- Trained new employees
- Prepared, and cooked food for customers
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
Crew Member
Dairy Queen
2021.04 - 2021.10
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Assisted with cake orders and made/decorated the cakes
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
No Degree - Mechanical Engineering
Colorado School of Mines
Golden, CO05.2027
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Time Management
Hobbies!
I love exploring the outside world though long hikes with my dog, traveling, and learning about and working on cars. I also enjoy inside activities such as reading a good book, learning French and Italian, baking something new, hanging out with close friends, and drawing.
Timeline
Assistant Manager/Team Leader/Crew Member
Qdoba Mexican Eats
2022.01 - 2023.08
Crew Member
Dairy Queen
2021.04 - 2021.10
No Degree - Mechanical Engineering
Colorado School of Mines