Summary
Overview
Work History
Education
Skills
Software
Timeline
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Jaimie Smith

Student Support Leader

Summary

Results-driven leader with an exemplary record in overseeing academic services and departments that lead to student achievement and retention. Senior leadership experience supporting and overseeing employees and serving students at secondary and post-secondary levels with extensive expertise in improving student support systems. A student-focused approach has supported the effectiveness of working with, building, and leading top-performing teams exclusively committed to providing student services. Dual degree in management and accounting, a master's degree in education, and a doctoral degree in educational leadership. Current position as Coordinator of the Tutoring and Learning Center at Truckee Meadows Community College with academic appointments to Learning Commons, hiring, finance, and grant committees.

Overview

18
18
years of professional experience

Work History

Coordinator of Tutoring and Learning Center

Truckee Meadows Community College (HSI)
10.2021 - Current
  • Spearheaded and improved hiring and training process for over 50 student and LOA employees
  • Expanded workshops, embedding, and use of TLC by 10-12% each semester and instructor office hours by 60% in one semester
  • Develops and analyzes weekly and semester data reports to identify trends that will increase student service usage, assessment, and retention
  • Collaborates with instructors to increase Supplemental Instruction attendance each semester
  • Organizes semester schedules and oversees efficient drop-in and appointment coverage for all subjects
  • Budgets payroll and controller of department operational funds

Academic Advisor and Lead Teacher

Houston Independent School District, HISD
08.2019 - 08.2020
  • Provided support and guidance to over 200 diverse students experiencing academic and personal troubles.
  • Addressed student inquiries and resolved problems related to curriculum and course prerequisites.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression leading to 86% of high-risk students graduating.
  • Developed and implemented different daily activities to enhance overall development and growth of every student.
  • Increased student involvement in program offerings through strategic redesign of program processes and methods resulting in 45% increase in grade averages.

Teacher

Clark County School District, CCSD
08.2016 - 08.2019
  • Developed and executed integrated lessons to increase student AP scores of four by 15%.
  • Partnered with other teachers, administrators, and parents to help students increase mastery of content.
  • Fostered student physical, mental, and social development using classroom games and activities leading to retention increasing by 87%
  • Mentored student teachers by advising on classroom leadership, management, lesson planning, and activity organization.

Manager

Hamilton And Associates
02.2006 - 03.2016
  • Proposed and increased patient data/treatment plans by 10-12% each year.
  • Cross-trained existing employees to maximize team agility and performance, therefore increasing weekly productivity
  • Slashed overhead costs by 28% while continuing and enhancing services

Education

Doctor of Education - Educational Leadership

University of The Cumberlands
Williamsburg, KY
05.2001 -

Master of Arts - Education

Sierra Nevada College
Incline Village, NV
05.2001 -

Bachelor of Science - Management And Accounting

University of Nevada - Reno
Reno, NV
05.2001 -

Skills

    Academic Intervention

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Software

Workday

Blackboard

Canvas

Microsoft and Google Suite

Infinite Campus

PeopleSoft

Timeline

Coordinator of Tutoring and Learning Center

Truckee Meadows Community College (HSI)
10.2021 - Current

Academic Advisor and Lead Teacher

Houston Independent School District, HISD
08.2019 - 08.2020

Teacher

Clark County School District, CCSD
08.2016 - 08.2019

Manager

Hamilton And Associates
02.2006 - 03.2016

Doctor of Education - Educational Leadership

University of The Cumberlands
05.2001 -

Master of Arts - Education

Sierra Nevada College
05.2001 -

Bachelor of Science - Management And Accounting

University of Nevada - Reno
05.2001 -
Jaimie SmithStudent Support Leader