Donna Maxfield
Sparks,NV
Summary
Organized and dedicated mature worker with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
40
40
years of professional experience
Work History
Administrative Assistant Disability Resource Cente
Truckee Meadows Community College
Reno, NV
01.2003 - 03.2021
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate requests.
- Liaised between students, faculty and professional staff and maintained effective lines of communication.
- Developed strategies to streamline and improve office procedures.
- Supported professional staff
- Managed department budgets and generated financial reports for management review.
Dealer
Reno Hilton Hotel/Casino
Reno, NV
11.1980 - 06.2004
- Welcomed customers and established immediate rapport to encourage gameplay.
- Maintained fast, smooth game pace by efficiently handling chips, money, and cards.
- Adhered to company and game policies as well as state and federal regulations.
- Enforced game rules to maintain fair play and avoid disputes.
Education
Bachelor of Arts - Social Work
University of Nevada - Reno
Reno05.2017
Associate of Arts - General Studies
Truckee Meadows Community College
Reno, NV05.2014
Skills
- Customer Relations
- Professional Communication
- Professional and Mature
- Meticulous Attention to Detail
- Database Management
- Documentation and Recordkeeping
- Computer Proficiency
- Prioritization
Timeline
Administrative Assistant Disability Resource Cente
Truckee Meadows Community College
01.2003 - 03.2021
Dealer
Reno Hilton Hotel/Casino
11.1980 - 06.2004
Bachelor of Arts - Social Work
University of Nevada - Reno
Associate of Arts - General Studies
Truckee Meadows Community College