Jaimie White
Coolidge,AZ
Summary
Professional with strong background in business development and strategic planning, ready to drive growth and innovation. Proven ability to foster team collaboration and adapt to changing needs while maintaining focus on achieving impactful results. Skilled in client relations and project management, with emphasis on delivering measurable outcomes. Known for reliability and results-driven approach.
Overview
11
11
years of professional experience
Work History
New Business Coordinator
Paragon Partners
Scottsdale, AZ
05.2025 - Current
- Coordinated cross-functional communication to streamline new business prospects and enhance collaboration within the health insurance industry.
- Maintained exceptional working relationships with brokers, insurance carriers and sales reps while ensuring accuracy and integrity on deliverables.
- Developed and maintained an operational manual to ensure timely execution of strategic objectives such as group enrollments.
- Analyzed market trends and competitor activity to identify growth opportunities for new business ventures.
Supervisor for Safety & Compliance
Wag Labs Inc.
Phoenix, AZ
09.2021 - 05.2025
- Supervised daily operations, ensuring compliance with company policies and safety standards.
- Coordinated team schedules to optimize workflow and enhance productivity.
- Mentored staff, fostering skill development and improving team performance.
- Collaborated with cross-functional teams to streamline communication and problem resolution.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Provided a detail review of high value escalation cases, resulting in saving the company $10,000 in one single case due to proving the customer was providing fraudulent information.
- Helped launch and Maintain Wag! Wellness for nearly 4 years, a pet wellness reimbursement process.
- Maintained SLA by processing Wag! Wellness reimbursements requests within 24 hours of submission.
Emergency Veterinary Technician-Relief
BluePearl Veterinary Partners
01.2020 - 04.2022
- Administer emergency medical care to stabilize critically ill patients.
- Perform diagnostic procedures, including blood tests and imaging, to assess patient conditions.
- Collaborate with veterinarians on treatment plans for diverse animal species.
- Monitor vital signs and respond promptly to changes in patient status.
- Mentor junior technicians in emergency protocols and best practices.
- Implement infection control measures to maintain a sterile environment in treatment areas.
- Manage inventory of medical supplies and equipment for efficient operation of emergency services.
- Provided compassionate care to patients, ensuring they were comfortable during treatments and procedures.
- Improved patient outcomes by providing timely and accurate emergency care to critically ill animals.
High Value Claims Advocate (Adjuster)
Lemonade Pet Insurance
09.2020 - 09.2021
- Advocated for pet owners by guiding claims through processing and resolution stages.
- Streamlined claims workflows, enhancing efficiency in case handling procedures.
- Mentored junior advocates on best practices for customer service and claims management.
- Collaborated with cross-functional teams to improve claim resolution timelines and customer satisfaction.
- Analyzed trends in claims data to identify areas for process improvement and cost savings.
- Developed training materials aimed at improving understanding of claims processes among staff members.
- Resolved complex claim disputes by engaging stakeholders and facilitating communication between parties.
- Advised internal teams on proper documentation procedures, reducing instances of missing or incomplete information that could delay claim resolution times.
- Managed a large caseload of claims, ensuring prompt attention to each case and maintaining organized records.
Veterinary Technician
Companion Pet Clinic
Gold Canyon, AZ
04.2019 - 05.2020
- Administer emergency medical care to stabilize critically ill patients.
- Perform diagnostic procedures, including blood tests and imaging, to assess patient conditions.
- Collaborate with veterinarians on treatment plans for diverse animal species.
- Monitor vital signs and respond promptly to changes in patient status.
- Mentor junior technicians in emergency protocols and best practices.
- Implement infection control measures to maintain a sterile environment in treatment areas.
- Manage inventory of medical supplies and equipment for efficient operation of emergency services.
- Provided compassionate care to patients, ensuring they were comfortable during treatments and procedures.
- Improved patient outcomes by providing timely and accurate emergency care to critically ill animals.
Lead Surgery Veterinary Technician
Queen Creek Vet Clinic
Queen Creek, AZ
01.2018 - 04.2019
- Administer emergency medical care to stabilize critically ill patients.
- Perform diagnostic procedures, including blood tests and imaging, to assess patient conditions.
- Collaborate with veterinarians on treatment plans for diverse animal species.
- Monitor vital signs and respond promptly to changes in patient status.
- Mentor junior technicians in emergency protocols and best practices.
- Implement infection control measures to maintain a sterile environment in treatment areas.
- Manage inventory of medical supplies and equipment for efficient operation of emergency services.
- Provided compassionate care to patients, ensuring they were comfortable during treatments and procedures.
- Improved patient outcomes by providing timely and accurate emergency care to critically ill animals.
- Educated pet owners on post-operative care and preventive health measures to enhance animal well-being.
Veterinary Technician
Desert Cross Veterinary Hospital
Thatcher, AZ
05.2015 - 10.2017
- Administer emergency medical care to stabilize critically ill patients.
- Perform diagnostic procedures, including blood tests and imaging, to assess patient conditions.
- Collaborate with veterinarians on treatment plans for diverse animal species.
- Monitor vital signs and respond promptly to changes in patient status.
- Mentor junior technicians in emergency protocols and best practices.
- Implement infection control measures to maintain a sterile environment in treatment areas.
- Manage inventory of medical supplies and equipment for efficient operation of emergency services.
- Provided compassionate care to patients, ensuring they were comfortable during treatments and procedures.
- Improved patient outcomes by providing timely and accurate emergency care to critically ill animals.
- Educated pet owners on preventative care, nutrition, and behavioral issues to improve pet health outcomes.
Education
Certificate - Veterinary Assistance in Animal Science
Pima Medical Institute
Tucson, AZ05-2015
Associate - Science & Applied Science
Clarendon College
Clarendon, TX05-2015
Certificate - Ranch and Feedlot Operations
Clarendon College
Clarendon, TX05-2013
Skills
- Client relationship building
- CRM software proficiency
- Training and mentoring
- Goal oriented
- Surgical procedures and support
- Medical history collection
- Claims investigation
- Policy interpretation
- Verbal communication
Timeline
New Business Coordinator
Paragon Partners
05.2025 - Current
Supervisor for Safety & Compliance
Wag Labs Inc.
09.2021 - 05.2025
High Value Claims Advocate (Adjuster)
Lemonade Pet Insurance
09.2020 - 09.2021
Emergency Veterinary Technician-Relief
BluePearl Veterinary Partners
01.2020 - 04.2022
Veterinary Technician
Companion Pet Clinic
04.2019 - 05.2020
Lead Surgery Veterinary Technician
Queen Creek Vet Clinic
01.2018 - 04.2019
Veterinary Technician
Desert Cross Veterinary Hospital
05.2015 - 10.2017
Associate - Science & Applied Science
Clarendon College
Certificate - Ranch and Feedlot Operations
Clarendon College
Certificate - Veterinary Assistance in Animal Science
Pima Medical Institute