JAINABA SANNEH

• Customer Service: Assisted hundreds of customers daily by answering questions and solving problems, developing strong communication and patience
• Monitored and maintained quality control standards throughout picking and packing operations.
• Trained new associates on safety protocols and operational procedures to enhance team performance.
• Operated high-capacity material handling equipment to facilitate efficient inventory management.
• Followed safety rules to keep the work area clean and safe, similar to medical office safety.
• Learned new computer systems for work, which helped with using medical software.
• Worked fast and handled many tasks at once, ready to keep up with a busy clinic.

• Receive, Stow, pick and Pack, and prep customer orders for shipment
• Worked as a picker picking customer order items from bins and shelves in a robotic warehouse setting.
• Diligently met Amazon goals for safety, productivity, quality, and inventory accuracy
• Inbound Stower – scan items and place in bins to become part of Amazon live online inventory
• Worked diligently to meet Amazon goals for safety, productivity, quality and inventory accuracy
• Tracked and documented damaged or defective items for inventory management.
• Collaborated with leadership to improve fulfillment processes in pick and stow areas
• Consistently lifted heavy objects up to 50 lbs.; I can also stand for long periods of time while completing tasks.
• Assisted in maintaining a clean and organized department.
• Gained knowledge of warehouse safety, honed problem-solving skills, and efficiently troubleshot order and shipment issues

• Assisted customers with retail sales transactions in a busy store environment. including customer service
• Assisted customers in locating items and completed merchandise sales transactions
• Delivered exceptional customer service to hundreds daily, guiding sales decisions
• Managed POS operations, responded to customer inquiries, and filled in for manager as needed

Successfully Completed the Medical Assistant Training Program