Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Cross-Site Best Practice Contributor, adherence
Generic

Jair Arroe

Hartford

Summary

Motivated and detail-oriented individual with a proven ability to align staffing with volume demands, resolve real-time issues, and uphold safety and performance standards. Skilled in cross-functional communication, team leadership, and process efficiency. Brings a strong work ethic, creativity, and collaboration mindset

Overview

9
9
years of professional experience

Work History

PCF Pick Flow QB

Amazon Fulfillment Center
10.2023 - Current
  • prioritized real time awareness of the pick capacity ASK as directed by central flow and outbound flow, aligning pick headcount with shifting business demands
  • Maintain proactive communication collaborating with my team to sustain operational capacity, swiftly resolve conveyance or station issues, and address headcount shortages or rate fluctuations in real time
  • Adhere to the highest safety standards by minimizing override placements through consistent rotation tracking; optimize associate staffing to reduce indirect costs while maintaining full coverage; create and share daily staffing maps between Inbound and PCF to uphold the 'Golden Rule' and maximize processing rates.

ICQA PG & Problem Solver

Amazon Fulfillment Center
09.2020 - Current
  • Compiled research data by deep diving into priority shipments and added items to inventory to ensure customer experience was fulfilled.
  • Researched and corrected all inventory defects in order to facilitate accurate inventory counts.
  • With an excellent attendance record and always on time for work, along with great work ethic was asked to become PG by PA
  • Worked with and assisted Managers/process assistants with crucial pick time customer shipments for on time order fulfillment.
  • Pushed for problem solving changes that resulted in better customer experiences and higher quality within our buildings stowed bin items inside pods on the AR floor which directly positively affected our pickers pulling customer orders.
  • Was granted the highest level of counting permissions to clear our weekly Inventory Record Defect Rate, which is the top count of our site.
  • Used amazon web services to remove any barriers which may prevent a bin from being counted safely and accurately. This was done by resolving Andons which are pulled by counters to flag bins when they encounter a problem
  • Performed Daily Audits including the Piles Audit, consisting of anything that requires re-work that exceeds our active work in progress area and is defined as problem solve cart/tote/cage within arm’s reach of problem solver

Appliance Sales Manager

Appliances R Us
01.2016 - 08.2020
  • Had a thorough understanding of appliance specifications and brands based on price range, features, and customer space requirements.
  • Used well-honed interpersonal and people skills to engage customers and determine which appliances best fit their needs and preferences.
  • Memorized vendor and model numbers and adjusted as models and specifications changed frequently.
  • Created showroom layouts to aid in the customer's journey and provide a positive shopping experience.
  • Addressed customers with positivity and professionalism, guiding them toward a balanced and deliberate purchase decision.
  • Conducted myself in a responsible manner at work.

Education

High School Diploma -

Hartford Public High School
Hartford, CT
06-2000

Skills

  • Team Leadership
  • Operational Efficiency
  • Problem Solving
  • Discipline & Accountability
  • Time Management
  • Collaboration & Teamwork
  • Adaptability
  • Cross-Functional Communication
  • Attention to Detail

Accomplishments

Spearheaded efforts that led my shift to become the first in BLD2 to complete a month without a safety rotation override, earning recognition from the Safety and Operations Managers, receiving Bias for Action pins, and being awarded company swag for outstanding commitment to safety and process excellence.

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

PCF Pick Flow QB

Amazon Fulfillment Center
10.2023 - Current

ICQA PG & Problem Solver

Amazon Fulfillment Center
09.2020 - Current

Appliance Sales Manager

Appliances R Us
01.2016 - 08.2020

High School Diploma -

Hartford Public High School

Cross-Site Best Practice Contributor, adherence

Spearheaded efforts that led my shift to become the first in BLD2 to complete a month without a singles safety rotation override, earning recognition from the Safety and Operations Managers, receiving Bias for Action pins, and being awarded company swag for outstanding commitment to safety and process excellence.

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