Jair Gonzalez
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Service Porter
The Autobarn Mazda Evanston
Evanston, IL
01.2023 - Current
- Provided transport for customers and dealership personnel
- Assisted mechanics with lifting heavy parts or equipment into position during engine repairs or replacements.
- Provided shuttle service for customers when their vehicle was being serviced at the shop.
- Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
- Assisted customers with loading and unloading items from their vehicles.
- Received customer vehicles for service and parked them in designated areas.
- Maintained grounds, buildings and organized vehicle lot and storage areas.
Manager
Evanston Car Wash
Evanston, IL
06.2018 - Current
- Manage and work with an average of 8 employees with different tasks, knowledge, and personalities
- Maintain a strong focus in the business to ensure myself and the team is where needed to get line moving
- Pick-up and Drop off cars from dealerships that need to be detailed
- Charge and maintain charge logs for the details completed for dealerships and ensure they complete payment
- Answer the phone in a timely manner
- If call is to schedule a detail service, confirm drop off time with detail employee
- Close registers with up to $5,000 and secure in safe with accurate paperwork
- Count out tip bin and ensure tips are fairly distributed within the team
- Make strategic business decisions based on performance
- If business is slower than normal, send employees home
- Verify and complete payroll weekly
- Confirm time cards are accurate
- Ensure every customer has a great experience throughout the process
- Maintain a clean and tidy lobby area by dusting, sweeping, and moping daily
- Follow protocols set by the owner, during the peak of Covid-19 ensuring team completed daily Covid tests.
Education
High School Diploma -
Evanston Township High School
06.2021
Skills
- Fluent in reading, writing, and speaking Spanish
- Computer and software skills
- Customer service skills
- Problem solving skills
- Organization
- Time management
- Communication
- Team work
- Self-motivated
- Collaboration
- Ensuring Customer Satisfaction
- Strong Work Ethic
- Goal-Oriented
Languages
Fluent in Spanish and English
References
- Cynthia Larios, Washington Elementary School, Friend, 847-800-0451, laricynt@gmail.com
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Service Porter
The Autobarn Mazda Evanston
01.2023 - Current
Manager
Evanston Car Wash
06.2018 - Current
High School Diploma -
Evanston Township High School
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