Dynamic and results-oriented professional with extensive experience at Foxwoods Resort and Casino, excelling in high-volume dining and event coordination. Demonstrated ability to enhance customer satisfaction and streamline banquet setup processes, leveraging strong teamwork and efficient serving skills. Proven track record in improving service delivery by implementing innovative food presentation and waste reduction strategies, contributing to environmental sustainability efforts.
Highly motivated server with [Number] years of experience serving food to [Type] customers. Upbeat and friendly when greeting, serving and fulfilling requests of individuals. Speedy multi-tasker when serving many people at once.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
27
years of professional experience
Work History
Cook 3
Foxwoods Resort and Casino
06.2008 - 05.2023
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Developed and maintained clean and organized kitchen workspace, setting standard for team.
Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
Managed time effectively to ensure timely meal preparation, even during peak hours.
Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
Kept kitchen clean and organized by performing daily maintenance tasks.
Followed strict standards for food handling and safety, minimizing risks to customers.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Prepared and served various food items in fast-paced [Type] environment.
Monitored food quality and presentation to maintain high standards.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Adjusted recipes based on ingredient availability or customer request.
Measured and mixed ingredients according to precise recipes for best results.
Banquet Server
Foxwoods Resort and Casino
11.1996 - 05.2023
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Set up banquet tables and chairs based on event requirements.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Adhered to all health and safety regulations while serving food and beverages.
worked part time AS A banquet server,while cooking in the buffett
Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
Provided friendly, courteous service to create memorable moments for guests.
Worked with banquet manager to coordinate event set up and schedule.
Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
Arranged linens and table settings according to seating plan and event theme.
Responded to guest inquiries and requests promptly and courteously.
Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.
Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Maintained clean and safe work environment.
Arranged food, utensils and condiments on trays to serve meals with necessary items.
Served meals to customers according to established guidelines.
Inspected dishes and utensils for cleanliness.
Increased guest satisfaction, professionally addressing and resolving any service-related issues swiftly.
Streamlined banquet setup processes, reducing preparation time for events.
Upheld high standards of hygiene and cleanliness in all service areas, preventing potential health issues.
Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
Managed inventory of linens, tableware, and serving equipment to ensure adequate supplies for all events.
Worked closely alongside kitchen staff to ensure accurate meal orders were delivered promptly without sacrificing presentation quality.
Delivered outstanding customer service with attention to detail and anticipation of guests'' needs.
Maintained cleanliness and organization throughout the banquet area, ensuring a pleasant dining experience for guests.
Efficiently served meals while adhering to proper serving etiquette, enhancing the overall dining experience for guests.