Professional Support Specialist with broad experience in delivering exceptional client assistance and resolving complex issues. Strong focus on team collaboration, adapting to changing needs, and achieving results. Skilled in communication and conflict resolution. Known for reliability and problem solving.
• Supported autistic students through individualized and group instruction to reinforce academic, behavioral, and social goals.
• Assisted teachers with lesson delivery, classroom management, and material adaptations for diverse learning needs.
• Implemented positive behavior strategies to promote independence, emotional growth, and classroom structure.
• Conducted routine patrols and monitored access points to maintain a safe environment for patients, staff, and visitors.
• Responded to emergencies using de-escalation techniques while enforcing safety and drug-free policies.
• Documented incidents and collaborated with medical and administrative staff to support security operations.
• Assisted clients with daily living activities, including personal care, meals, mobility, and medication reminders.
• Monitored client health and behavior, documenting observations and communicating changes to healthcare professionals.
• Provided emotional support and companionship while maintaining a safe, supportive, and inclusive environment.