Sabrina Lightholder
Phoenix,AZ
Overview
18
18
years of professional experience
Work History
Personal Care Assistant
George Beahm
12.2023 - Current
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning client, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with client to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging client in conversation and recreational activities tailored to their interests.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported client with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Supported clients mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Monitored and assisted residents through individual service plans.
- Remained alert to problems or health issues of clients and competently responded.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
- Assisted patients with self-administered medications.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Planned activities to encourage movement, stretching, and strength building.
- Developed creative strategies for overcoming obstacles related to mobility or cognitive limitations while promoting maximum functionality in daily tasks.
- Provided respite care for families, allowing them the opportunity to recharge while ensuring their loved one received consistent quality care.
- Empowered client by providing education on self-care strategies and encouraging them to take an active role in their own health management.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
- Assisted with daily living activities, running errands, and household chores.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Liaised with key accounts to deliver targeted administrative household support.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained entire family's schedule and organized events.
Process Technician
Surgenex
11.2023 - 12.2023
- Harnessing the power of the amniotic membrane's natural properties to provide a protective covering in a variety of therapeutic applications.
- Dehydrated AM is preserved using vacuum with low temperature heat to retain devitalized cellular components.
- The allografts are dehydrated, terminally irradiated membranes.
- Tissue is shaped using specially designed clean room equipment and subjected to a proprietary series of processing steps to effectively clean and disinfect allografts without the use of harsh chemicals.
- Tissue is lyophilized or dehydrated and subjected to post processing evaluation prior to final packaging. Every step of the process is completed in accordance with current Good Tissue Practices (cGTP), AATB standards and AORN aseptic technique.
- Following processing, allografts are subjected to terminal sterilization via low dose irradiation to a sterility assurance level of 10-6.
- A comprehensive review of the infectious disease testing, processing records, labeling documentation, and medical records are completed by a dedicated quality associate prior to the tissue being released for distribution.
- Administered processes, resolved issues and recommended improvements for all structure methods.
- Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
- Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
- Troubleshot technical issues, implementing solutions to maintain a smooth production process.
- Contributed to the development of standard operating procedures that improved consistency across shifts and reduced training time for new hires.
- Monitored all objectives and communicated with various teams regarding performance.
- Improved product quality with strict adherence to standard operating procedures and quality control guidelines.
- Assisted in the implementation of lean manufacturing techniques, streamlining operations and reducing waste.
- Complied with safety rules and standards to maximize efficiencies while reducing accidents.
- Implemented continuous improvement initiatives within the facility, resulting in higher levels of operational excellence.
- Performed preventive maintenance on equipment during scheduled downtime.
- Performed maintenance on machinery and escalated major malfunctions to supervisor for immediate assistance.
- Consistently met or exceeded production targets through diligent monitoring of processes and swift resolution of issues.
- Operated all packing and labeling equipment.
- Maintained detailed records of process data and performance metrics, providing valuable insights for future improvements.
- Optimized parameters of devices for ease of production, to reduce costs or improve usability.
- Supervised and directed work of team testing new engineering designs.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
Pharmacy Technician Supervisor
CVS Pharmacy
11.2021 - 10.2023
- Proactively addressed potential issues through regular monitoring of equipment maintenance schedules, minimizing downtime and ensuring optimal performance.
- Consistently met performance metrics through meticulous attention to detail, increasing overall accuracy rates while reducing medication error rates significantly over time.
- Ensured patient safety through accurate labeling, packaging, and documentation of dispensed medications.
- Improved patient outcomes by accurately dispensing medications and providing thorough education on proper usage.
- Increased customer satisfaction by promptly addressing concerns and providing compassionate assistance during their visit.
- Streamlined inventory management for a well-stocked pharmacy with timely ordering and rotation of stock.
- Implemented quality improvement initiatives that streamlined operations, resulting in increased efficiency without sacrificing patient care standards.
- Established a strong rapport with patients by actively listening to their concerns and providing personalized recommendations for medication management.
- Expedited prescription filling process by utilizing strong organizational skills to prioritize workload effectively under high-pressure situations.
- Contributed to cost-saving measures by identifying opportunities for generic substitutions or therapeutic alternatives where appropriate.
- Reduced medication errors through diligent verification of prescription orders and double-checking of filled prescriptions.
- Maintained strict compliance with state regulations, contributing to successful annual inspections and continuous operation licensure.
- Enhanced pharmacy efficiency by training and mentoring new technicians, ensuring adherence to established protocols.
- Facilitated smooth communication between pharmacy staff and healthcare providers to resolve discrepancies or clarify prescription orders as needed.
- Provided superior customer service by maintaining a welcoming environment while efficiently processing transactions at the point-of-sale system.
- Coordinated with other healthcare professionals to optimize patient care plans, incorporating input from multiple disciplines for comprehensive treatment strategies.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Reviewed and verified customer information and insurance provider information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Collaborated with store manager to maintain daily operations.
- Developed policies and procedures for effective pharmacy management.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Assisted in the implementation of new pharmacy software, leading to improved staff productivity and workflow efficiency.
- Boosted team morale by fostering a supportive atmosphere while setting expectations for professional growth within the department.
Analytical Laboratory Technician
United Dairymen Of Arizona
05.2021 - 06.2021
- Perform tests on raw materials, in process, and final products to include: moisture, fat, Quality analysis, protein testing, antibiotics, aflatoxin, and possibly others
- Microbiology testing using both pour plates and 3M petri film
- Create composite samples for analysis
- Maintain a clean and sanitary work area at all times
- Adhere to all SOP's and HACCP guidelines.
- Applied chemistry knowledge and expertise to enhance applications.
- Operated industrial mixers to compound and blend chemicals.
- Compared products against design and production specifications through quality and integrity checks.
- Analyzed materials to evaluate nature, reactivity and other factors affecting use in applications.
- Increased laboratory safety through strict adherence to standard operating procedures and compliance with regulatory guidelines.
- Delivered reliable results under tight deadlines through excellent time management skills and attention to detail in a fast-paced environment.
- Ensured data integrity by meticulously documenting all experimental details, results, and observations in laboratory notebooks.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Restocked laboratory workstations and sterilized surfaces, maintaining readiness for project requirements.
- Assisted with preparation of technical reports, data presentation, and protocols.
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
Donation Specialist ll
Lions VisionGift
02.2021 - 04.2021
- Perform initial donor screening on referred donors to determine donor suitability for recovery;
- Approach families of decedents to obtain authorization for recovery/transplant/research of eligible tissues;
- Peer review completed Donor Risk Assessment Interviews for inconsistencies, contradictions, and contraindications;
- Support the Tissue Distribution Department and Eligibility Department by packaging tissue and blood samples for shipment
- Foster positive relationships with medical examiners, funeral homes, and hospital staff to facilitate future donation
- Complete accurate referral audits for assigned Donation Specialist I staff on a monthly basis
- Track problem referrals that warrant management follow up with Donation Specialist I staff, outside agencies, or trend tracking
- Share information with directors and managers baseborn context and severity of issues
- Perform basic consults from Donation Specialist I regarding SOP defined issues or current practices
- Receive consult training and defined scope of decision making
- Verify that departmental ancillary tasks have been completed on a daily basis
- Ensure that documentation is in place for each donor so that letters can be sent out in a timely manner
- Mentor new employees through regular checking, performing call audits, and fielding questions or concerns
- The Donation Specialist II will review referrals from the previous shift to give constructive feedback and ensure best practices
- Support management during the training of new employees
- This may include participation in mock calls and mock referrals while providing feedback to trainees
- Report to management regarding feedback to new employees, results of mentoring, and potential for further training
- Model professionalism for the department by displaying professional demeanor and positive interactions with others, especially when under stress
- Demonstrate team‐based attitude to calmly address and resolve concerns or conflict
- Provide input for weekly department email
- Other duties as assigned.
Donation Specialist l
Lions VisionGift
04.2018 - 02.2021
- Evaluated records and risk assessment information for preliminary donor eligibility.
- Supported local families in crisis by advocating for needed donations.
- Perform initial donor screening on referred donors to determine donor suitability for recovery by:
- Interview hospital staff regarding the decedent's hospital admit, gathering medical information relating to the health of the decedent
- Perform a Donor Risk Assessment Interview with the decedent's most appropriate next-of-kin
- Approach families of decedent for authorization for recovery/transplant/research of eligible tissues
- Determine donor suitability for recovery, including whether the tissue will be recovered for transplant or non-transplant uses
- Identify and line-up Recovery Technicians to perform recoveries on triaged donors
- Coordinate recovery logistics with technicians, hospitals, funeral homes, and Coroners
- Field incoming agency calls after normal business hours
- Track outgoing and incoming tissue shipments
- Respond to sensor alarms for both LVG and CTS
- Foster positive relationships with Medical Examiners, Funeral Homes, and Hospital staff to facilitate future donation
- Receive and deliver pass-off during shift change
- Perform other duties as indicated by management
- Maintain a professional demeanor and interact well with others
- Managed interactions with donors and donation center personnel to achieve goals.
- Processed donations accurately, ensuring donor preferences were respected and acknowledged appropriately.
- Provided exceptional customer service to address donor concerns or questions promptly and professionally.
- Managed donor database and ensured accurate record-keeping for improved tracking of donation history.
- Enhanced donor experience by providing efficient, friendly service during the donation process.
- Streamlined the donation process with clear communication and thorough explanation of procedures.
- Educated potential donors about the organization''s mission and impact on the community to encourage their support.
- Monitored donation processing systems to ensure proper function, troubleshooting any issues as needed to minimize disruptions in service.
- Developed strong relationships with donors through regular communication, building trust and loyalty towards the organization.
Area Supervisor
United Tissue Network
02.2016 - 04.2018
- Worked part time in the Communication department
- Developed relations with the public and hospice workers
- Went to community functions to speak about whole body donation
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Planned sequence of operations and established schedule.
- Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
- Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Tracked hours and inventory usage, and prepared associated reports.
- Established clear objectives for each reporting period that aligned with company-wide goals.
- Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
- Identified inefficiencies in existing processes and implemented improvements for increased effectiveness within the department.
- Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Developed comprehensive safety protocol, significantly reducing workplace accidents and ensuring compliance with regulations.
- Improved team morale and productivity by implementing monthly recognition program for outstanding performance.
- Reduced employee turnover by fostering supportive and inclusive work environment.
- Enhanced operational efficiency with introduction of streamlined inventory management system.
- Coordinated with other departments to launch successful promotional events, boosting foot traffic and sales.
- Enhanced team communication and efficiency by introducing weekly meeting for sharing updates and resolving issues.
- Tailored training programs to meet unique needs of each team member, boosting overall skill levels.
- Initiated feedback system for employees to voice concerns and suggestions, leading to actionable improvements in operations.
- Maintained high standards of cleanliness and organization across multiple sites, enhancing customer experience.
- Harmonized efforts of different teams to ensure smooth operations during peak hours and special events.
- Conducted regular training sessions for new hires, ensuring consistent level of service across all locations.
- Achieved significant cost savings, negotiating favorable contracts with new suppliers.
- Fostered strong relationships with local communities by organizing and participating in charity events.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Researched issues to obtain appropriate answers to customer inquiries.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Went to all offsite labs for clients in different states
- Maintained responsibilities of the Laboratory Specialist and Laboratory Technician
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Promoted business' development by building and maintaining relationships with new clients.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Laboratory Specialist
United Tissue Network
11.2013 - 02.2016
- Produce specialty specimens for clients
- Enhanced laboratory efficiency by implementing new testing procedures and protocols.
- Maintained a safe and clean laboratory environment by adhering to strict safety guidelines and protocols.
- Monitored compliance with regulatory requirements to ensure the highest standards of safety and ethical conduct were met consistently throughout all operations.
- Utilized advanced data analysis techniques to interpret experimental results accurately leading informed decision-making processes.
- Facilitated effective communication within the lab and with external collaborators, enhancing project coordination and overall success.
- Collaborated with cross-functional teams to optimize laboratory workflows, enhancing overall performance.
- Oversaw daily lab activities by creating schedules and assigning tasks efficiently while meeting project deadlines successfully.
- Established partnerships with external laboratories to expand available resources and capabilities for specialized testing needs.
- Improved test accuracy through rigorous quality control measures and equipment maintenance.
- Mentored interns and students gaining practical experience in the lab setting by providing valuable hands-on training opportunities.
- Evaluated emerging technologies for potential implementation within the lab setting, staying abreast of industry advancements to maintain cutting-edge capabilities.
- Trained junior staff members on proper laboratory techniques and procedures, fostering professional growth within the team.
- Developed new testing methods for more accurate results.
- Managed inventory and procurement of essential lab supplies, reducing downtime and ensuring seamless operation.
- Streamlined sample processing for faster turnaround times, increasing overall productivity.
- Investigated and resolved issues related to laboratory processes and procedures.
- Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
- Provided technical guidance and training to laboratory staff.
- Developed and implemented standard operating procedures to verify quality control.
- Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
- Collaborated with other healthcare professionals to develop new procedures and protocols.
- Conducted research experiments to test and validate new technologies.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Participated in lab meetings and project presentations.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Troubleshot and resolved equipment and process issues.
- Monitored and documented safety standards to verify compliance.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Trained and supervised junior technicians in laboratory protocols.
- Coordinated and managed laboratory projects and experiments.
- Provided support and guidance to junior lab staff.
- Developed new protocols and improved existing laboratory processes.
- Collaborated with researchers and scientists to design and execute experiments.
- Kept abreast of current industry, scientific and regulatory developments and issues.
- Maintained relations with clients
- Maintained duties as Laboratory Technician below
Laboratory Technician
United Tissue Network
02.2013 - 11.2013
- Procure cadaver tissue for scientific research and education
- Handle all shipments national and international
- Oversee all of the daily laboratory functions
- Safety officer of facility
- Maintains relationships with all outside vendors
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
- Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
- Completed quality documents and input and saved quality data in appropriate locations.
- Streamlined sample processing for faster turnaround times and improved customer satisfaction.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Oversaw items in inventory and reordered before supplies diminished.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Troubleshot and resolved equipment and process issues.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Monitored and documented safety standards to verify compliance.
- Developed new protocols and improved existing laboratory processes.
- Collaborated with researchers and scientists to design and execute experiments.
- Participated in research projects by designing and executing experiments.
Administrative Assistant
PERCISION DRIVELINES
05.2007 - 01.2013
- Responsible for schedules, deliveries, and acquire products to and from the facilities
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software
- Perform general office duties, process payroll information, and monitor the facility to ensure safe, secure, and well-maintained
Nanny
JULIE AND MIKE LERSCH
11.2010 - 08.2012
- Organize and conduct age-appropriate recreational activates, prepare nutritionally balanced meals and snacks, and assign appropriated chores and praise targeted behaviors
- Perform housekeeping duties and spoke with parents regularly about information related to child
- Observe child's behavior and regulate schedule to include social and learning advantages
Education
Bachelor of Science - Biology, Pre-Physician Assistant
GRAND CANYON UNIVERSITY
STATESCertified Nursing Assistant -
EAST VALLY INSTITUTE OF TECHNOLOGY
Skills
- Excellent communication skills
- Works well with others
- Multitasked
- Able to handle a fast-paced environment
- Compassionate and a good listener
- Able to have patients and be calm in stressful situation
- Anatomy Knowledge
- Physiology Knowledge
- Hospice Care
- Triage
- Medical Terminology
- Laboratory Experience
- EMR Systems
- Hospital Experience
- Medical Office Experience
- Medical Records
- HIPAA
- Revenue Quotas
- Business Growth and Retention
- Mass Customization
- Revenue Growth
- Inbound Customer Calls
- Correcting Discrepancies
- Shipping Coordination
- Outreach Initiatives
- Compliance Assurance
- POS Inventory System Operation
- Currency Exchange
- Strategic Recommendations
- Warranty Processing
- Client Rapport-Building
- Store Displays
- Effective Customer Communication
- Project Estimation
- Product or Service] Expertise
- Inventory Control Processes
- Clientele Management
- Promotional Campaigns
- Providing Feedback
- Client Correspondence
- Site Visits
- Team Goals
- Customer Buying Habits
- Positive Rapport-Building
- Special Requests
- Monitor Security
- Sterilization Procedures
- Overcoming Objections
- Processing Customer Requests
- Public Presentations
- Serve Customers
- Corrective Actions
- Recording Logs
- Outreach Management
- Daily Workflows
- Shipment Processing
- Managing Phone Systems
- Merchandising Proficiency
- Transaction Reviewing
- Cash Counting
- Restock Shelves
- Online Databases
- Superior Organizational Skills
- Effective Scheduling
- Promote Products
- Political Knowledge
- Upselling
- Pharmacy Operations
- Information Documentation
- Prescription Compounding
- Drug Storage Procedures
- Patient Confidentiality
- Cash Register Operations
- Drug Inventory Control
- Customer Demographics
- Problem-Solving Skills
- Allergy Management
- Technician Assistance
- Quality Assurance and Control
- Team Collaboration
- Understanding of Drugs
- FDA Compliance
- Managing Prescription Refills
- Staff Development
- Pharmacy Records Management
- Verifying Prescriptions
- Advanced Math Skills
- Aseptic Techniques
- Great Counting Abilities
- Manual and Automated Medication Dispensing
- Prescription Pricing
- Insurance Claim Processing Software
- File Management
- Updating Medication Histories
- Workflow Optimization
- Insurance Billing
- Outstanding Interpersonal Abilities
- Insurance Verification
- Laboratory Operations
- Knowledgeable about Drug Interactions
- Effective Communication Skills
- Troubleshooting Malfunctioning Equipment
- Proper Labeling Procedures
- FDA and HIPAA Compliance
- Medication and Equipment Invoicing
- Drug Delivery Mechanisms
- Safe Chemical Handling
- Customer Identification Checks
- Staff Leadership
- Drug Compatibility Software
- Mathematical Aptitude
- Prescription Filling and Labeling
- Medical Machine Maintenance
- Monitor Pharmacy Security
- Dispensing Medications
- Resolving Complaints
- Safety Protocols and Risk Management
- Organization and Prioritization
- Product and Service Merchandising
- Storage Maintenance and Security
- Restocking
- Sterile Procedures and Techniques
- Organic and Inorganic Synthesis
- Technical Writing
- Susceptibility Testing
- Sample Preparation and Analysis
- Optical Emission Spectroscopy
- Active Listening
- Quality Control
- Serology Procedures
- Clinical Lab Settings
- Critical Thinking
- Specimen Collection
- Inventory Control
- Documentation Management
- Mathematical Calculations
- Work Planning and Prioritization
- Attention to Detail
- Complex Problem-Solving
- Analytical Thinking
- Tissue Cutting
- Patient Relations
- Time Management
- Verbal and Written Communication
- Systems Analysis
- File and Recordkeeping
- Learning Strategies
- Social Perceptiveness
- Reading Comprehension
- Compiling Information
- Document Processing
- Safety Adherence
- Laboratory Safety Procedures
- Regulatory Standards
- Maintain Equipment
- Biohazard Disposal
- Microsoft Access
- Pathogenic Microorganisms Studies
- Chemical Meters
- Procedure Proficiency Tests
- Current Good Manufacturing Practices (CGMP)
- Blood Sample Collection
- Reaction Monitoring
- Prepare Solutions
- Sharps Disposal
- Patient Records Documentation
- Medical Interpretation
- Mass Spectroscopy
- Data Analysis and Documentation
- Specimen Handling
- Hazardous Waste and Disposal
- Collect Samples
- Administrative Support
- Laboratory Information Systems
- Hazardous Chemicals
- Laboratory Equipment
- Experiment Preparation
- Disposal Procedures
- Medical Laboratory Equipment
- Daily Logs
- Documentation
- Chemical Processing
- Laboratory Assay Analysis
- Health and Safety Regulations
- Set Organizational Policies
- Quality Standards
- Manage Budgets
- Employment Law
- Business Management Principles
- Control of Expenses
- Sales Activities
- Customer Service
- Train Employees
- Staff Management
- Cost Management
- Fire Safety Regulations
- Customer Relationship Management
- Corporate Social Responsibility
- Information Confidentiality
- Team Leadership
- Supply Chain Management
- Greet Guests
- Environmental Policy
- Advertising Techniques
- Project Management
- Coordinate Events
- Sales Strategies
- Order Supplies
- Budgeting and Cost Control
- Sell Products
- Managing Routines
- Coaching and Mentoring
- Managing Appointments
- Product Management and Branding
- International Trade
- Configuration and Management
- Performance Tracking and Evaluations
- Data Protection
- Strategic Planning
- Procedural Streamlining
- Business Intelligence
- Organizational Policies
- Public Relations
- Business Process
- Cross-Functional Team Management
- Budget Controls
- Managing Laborers
- Productivity Performance
- Manage Inventory
- Manufacturing Processes
- Managing Defaults
- Business Process Modeling
- Manage Profitability
- Public Health
- Process Payments
- Managing Cash Register
- Photography
- Grammar
- Statistics
- Economics
- Communication
- Medical office administration
- Tact and diplomacy
- Verbal and written communication skills
- End of life care
- Client documentation
- Medical record-keeping
- Flexible schedule and availability
- Case management experience
- Travel administration
- Filing and data archiving
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Patient confidentiality
- Bedside manner
- Physical Strength
- Team building
- Conflict Resolution
- Professionalism
- Crisis Intervention
- Patient Advocacy
- Record-keeping
- Time management abilities
- Adaptability
- Compassionate patient care
Timeline
Personal Care Assistant
George Beahm
12.2023 - Current
Process Technician
Surgenex
11.2023 - 12.2023
Pharmacy Technician Supervisor
CVS Pharmacy
11.2021 - 10.2023
Analytical Laboratory Technician
United Dairymen Of Arizona
05.2021 - 06.2021
Donation Specialist ll
Lions VisionGift
02.2021 - 04.2021
Donation Specialist l
Lions VisionGift
04.2018 - 02.2021
Area Supervisor
United Tissue Network
02.2016 - 04.2018
Laboratory Specialist
United Tissue Network
11.2013 - 02.2016
Laboratory Technician
United Tissue Network
02.2013 - 11.2013
Nanny
JULIE AND MIKE LERSCH
11.2010 - 08.2012
Administrative Assistant
PERCISION DRIVELINES
05.2007 - 01.2013
STATESCertified Nursing Assistant -
EAST VALLY INSTITUTE OF TECHNOLOGY
Bachelor of Science - Biology, Pre-Physician Assistant
GRAND CANYON UNIVERSITY
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