Jairo Fuentes
Clifton
Summary
Dynamic Sales Associate with a proven track record at Footlocker, excelling in customer engagement and relationship building. Leveraged strong problem-solving skills to enhance customer satisfaction and drive sales revenue. Proficient in cash handling and inventory management, consistently maintaining store visual appeal while collaborating effectively with team members.
Possessing hands-on, problem-solving mindset and positive attitude. Demonstrates understanding of automotive systems and diagnostics, coupled with skills in basic tool usage and vehicle maintenance. Capable of ensuring vehicle safety and efficiency through diligent and precise work.
Overview
2
2
years of professional experience
Work History
Sales Associate
Footlocker
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Mechanic Engineer
Universal Technical Institute
Bloomfield High School Diploma - Mechanic Engineer
Clifton Highschool
Clifton Nj 2024
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Microsoft Excel
- Manufacturing processes
- Maintenance planning
- Maintenance manual development
- Hydraulics systems
- Automotive engineering
- Tire rotation
- Wheel balancing
- Problem diagnosis
- Suspension systems
- Battery services
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Footlocker
08.2023 - Current
Mechanic Engineer
Universal Technical Institute
High School Diploma - Mechanic Engineer
Clifton Highschool
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