Jairo Gutierrez
Pittsburg,CA
Summary
Self-motivated Aquatic Supervisor training and supporting aquatics department team members to effectively facilitate programs and services. Leveraged team skills to build customer-driven experience and boost operations. Certified in first aid, CPR and AED.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Aqautics Supervision Lead
Six Flags Hurricane Harbor
Concord , CA
06.2024 - Current
- Trained new aquatics staff members on safety procedures and policies.
- Monitored pool usage to ensure compliance with rules and regulations.
- Resolved customer complaints regarding aquatic programs or services.
- Provided emergency assistance to swimmers in distress or danger.
- Provided feedback on performance reviews for aquatics staff members.
- Performed administrative tasks such as payroll processing and paperwork filing.
- Maintained accurate records of incidents and injuries in the pool area.
- Conducted daily inspections of pools, decks, bathrooms, locker rooms. for cleanliness and safety hazards.
Axe Throwing Coach
Sauced Bbq & Spirits
Walnut Creek, CA
11.2023 - 07.2024
- Monitored inventory levels of supplies necessary for running axe throwing sessions successfully.
- Provided exceptional customer service experiences throughout each session held by greeting guests warmly upon arrival and addressing any questions or concerns they may have had.
- Provided guidance on proper maintenance of axes and other equipment used in the sport.
- Managed front desk operations such as checking customers in when they arrive, taking payments.
- Demonstrated proper form for throwing an axe and provided constructive feedback to help improve accuracy.
- Assisted with setting up of the arena prior to start of each session which included placing targets, lining up mats.
- Instructed axe throwing techniques to new and experienced participants, ensuring safety protocols were followed.
Lifeguard
Six Flags Hurricane Harbor
Concord, CA
05.2022 - 05.2024
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Performed emergency rescues when necessary.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Enforced all safety regulations and posted rules for patrons.
Education
High School Diploma -
Concord High School
Concord, CA05-2024
Skills
- Emergency Response
- Certified Lifeguard
- Facilities Management
- Lifeguard training
- Staff Training
- Accident Prevention
- Organizational Skills
- Problem-solving abilities
- Guest Relations
- Facility Maintenance
- Time Management
- Attention to Detail
- Analytical Skills
- Event Coordination
- Team Collaboration
- Reliability
- Effective Communication
- Decision-Making
Certification
- CPR/AED/Basic First Aid Certified-June 2024-June 2026
- Food Handler-May 2024
- Alcohol Safeserv- May 2024
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Aqautics Supervision Lead
Six Flags Hurricane Harbor
06.2024 - Current
Axe Throwing Coach
Sauced Bbq & Spirits
11.2023 - 07.2024
Lifeguard
Six Flags Hurricane Harbor
05.2022 - 05.2024
High School Diploma -
Concord High School