Jairo lopez
Pearland,TX
Summary
Communications and Journalism graduate with experience in customer service, media engagement, and bilingual communication. Skilled in multitasking, problem-solving, and teamwork through retail and Labor work. Recognized for professionalism and excellent customer service. Bilingual in English and Spanish, with hands-on experience in projects, on-camera speaking, and strong communication skills with a passion for storytelling and audience engagement.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
T-Mobile
Pearland, Texas
03.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
Home Remodeling Assistant
Garica family home remodeling
Houston, Texas
01.2020 - 02.2021
- Assisted with project planning and material selection for remodeling tasks.
- Helped evaluate customer needs to provide tailored remodeling solutions.
- Documented project progress and communicated updates to family clients regularly.
- Operated hand tools, saws, routers and sanding equipment to prepare materials and finish project surfaces.
Retail Sales Associate
Champs Sports
Friendswood, Texas
08.2018 - 09.2020
- Had one-on-one conversations with customers to help meet all wants and needs.
- Help customers set and achieve health and wellness goals.
- Conducted assessments or surveys to determine interests and satisfaction with services.
- Followed company policies, rules and procedures
Retail Sales Associate
FinishLine
Friendswood, Texas
04.2017 - 07.2018
- Engaged with customers to understand their needs and preferences.
- Collaborated with team members to achieve daily sales goals.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Bachelor of Communication Studies - Journalism
University of Houston
Houston, TX12-2025
Associate of Arts - Communications
San Jacinto College
Pasadena, Texas, TX03-2019
Skills
- Effective communication
- Team collaboration
- Sales techniques
- Calm demeanor
- Customer service
- Professional appearance
- Adapting to change
- Cultural awareness
- Sports reporting
- Multitasking capacity
Languages
English
Full Professional
Spanish
Native/ Bilingual
Affiliations
Volunteered in high school for broadcast and school announcements (2014-2017)
Hobbies
- Volunteer as a soccer Commentator at leagues (2019-Present)
Timeline
Retail Sales Associate
T-Mobile
03.2021 - Current
Home Remodeling Assistant
Garica family home remodeling
01.2020 - 02.2021
Retail Sales Associate
Champs Sports
08.2018 - 09.2020
Retail Sales Associate
FinishLine
04.2017 - 07.2018
Bachelor of Communication Studies - Journalism
University of Houston
Associate of Arts - Communications
San Jacinto College